Implementation Specialist I

Orange Logic; United States; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Life & Disability Insurance

401(k) & Roth with 4% employer match

20 Days PTO

8 Weeks Parental Leave

8 Company Holidays

Job summary

A software solutions company is looking for a client-facing implementation specialist to assist clients with Digital Asset Management systems. The ideal candidate will have a bachelor's degree in a STEM field and experience in enterprise software. Responsibilities include translating client needs into workflows, troubleshooting, and client training. The company offers a competitive salary ranging from $70,000 to $95,000, along with great perks such as 20 days of PTO and comprehensive insurance.

Qualifications

• Experience implementing enterprise software.
• Expert knowledge of Digital Asset Management systems preferred.
• Technically curious and eager to understand complex systems.

Responsibilities

• Translate client requirements into functional workflows.
• Troubleshoot software-related problems for clients.
• Provide guidance on technical best practices.

Skills

Excellent verbal and written communication skills

Interpersonal skills

Negotiation skills

Conflict resolution skills

Positive attitude

Problem-solving skills

Time management

Education

Bachelor's degree in STEM

Job description

At Orange Logic, we’ve been solving complex content challenges for over two decades—driven by innovation, curiosity, and a passion for impact, our intelligent Digital Asset Management (DAM) system, Orange Logic Platform, empowers organizations across industries to manage, access, and leverage their digital assets more effectively. We’re not just building powerful software—we’re building a team of bold thinkers, collaborators, and problem-solvers who care deeply about delivering real value. This role is responsible for the successful implementation of customized software environments for our clients. This role is both technical and client-facing.

Your role at Orange Logic:

• Assists clients in translating their specific requirements into functional workflows.
• Troubleshoots software-related problems that occur in client environments.
• Provides guidance to clients with respect to technical best-practices and recommendations for workflow improvements.
• Serves as a client advocate, seeking to provide white-glove service and solutions.
• Creates, and advocates for, enhancements that improve the user experience for both clients and Implementation Specialists.
• Takes a proactive approach in seeking to improve existing implementation processes by increasing speed, efficiency and client satisfaction.
• Performs client training in both general functionality and client-specific customizations.

Ideal Qualifications:

• Obtained a bachelor degree, preferably in STEM
• Experience implementing enterprise software.
• Expert knowledge of and experience with Digital Asset Management systems is preferred
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Positive attitude, with a genuine enthusiasm for proactively solving problems.
• Technically curious and eager to understand how complex systems work.
• Excellent time management skills with a proven ability to meet deadlines and manage several concurrent projects simultaneously.

Perks of joining the team:

• Life & Disability Insurance
• 401(k) & Roth with 4% employer match (fully vested)
• 20 Days PTO
• 8 Weeks Parental Leave
• 8 Company Holidays

Compensation:

The target compensation for this position is $70,000 - 95,000 in most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

How to get started:

If you're excited by meaningful challenges and want to build something that matters, we encourage you to apply!

Equal Employment Opportunity Statement

Orange Logic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

Note: Orange Logic only communicates with candidates through official @orangelogic.com email addresses or via LinkedIn from a verified Orange Logic Talent Acquisition employee listed under “Meet the Hiring Team.” We do not conduct interviews via text message or request payment for equipment purchases at any stage of the hiring process.