Implementation Project Manager

Corpay; Brentwood (TN); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision benefits

401k enrollment

Virtual fitness classes

Robust PTO & holidays

Employee discounts

Philanthropic support

Fun culture

Job summary

Corpay, a global leader in business payments, seeks an Implementation Project Manager for its Payables division in Brentwood, TN. You will guide onboarding for customers, coordinate with internal teams, and ensure accurate setup of Purchasing/Travel & Entertainment cards, Expense Management, and ePayables virtual cards.

You will report to the Implementation Manager, participate in client calls, and help ramp projects to steady-state support while maintaining strong customer satisfaction.

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and relevant experience.
• 2+ years of professional experience in project coordination, client support, or customer-facing roles.
• 1–2 years of experience in implementations, onboarding, or project management preferred.
• Basic accounting or financial process knowledge a plus.
• Strong organizational and follow-up skills with attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Customer-focused mindset with a proactive approach to problem-solving.
• Familiarity with project management tools and CRM systems preferred.
• Eagerness to learn, take initiative, and grow within a structured project management framework.

Responsibilities

• Supporting the implementation and onboarding of new clients by coordinating internal and external project activities.
• Assisting in maintaining project plans, timelines, and communication updates.
• Participating in client calls to gather data and confirm requirements for setup and configuration.
• Collecting all necessary information from clients to ensure accurate and complete account setup.
• Providing training support for clients via webinars or documentation, as needed.
• Collaborating with cross-functional teams to resolve project issues or delays.
• Maintaining clear and proactive communication with clients throughout the project lifecycle.
• Identifying potential risks or roadblocks and escalating to senior project managers as appropriate.
• Contributing to client satisfaction by ensuring timely and accurate delivery of project milestones.
• Seeking opportunities to improve project processes and client onboarding efficiency.
• Successfully implemented expense management tools ensuring seamless client onboarding, system configuration, and training tailored to each organization’s workflows.

Skills

Bachelor's degree

Project coordination

Client support

Onboarding/PM

Communication skills

CRM familiarity

Organization

Problem solving

PM tools familiarity

Initiative/growth mindset

Education

Bachelor's degree or equivalent

Tools

CRM systems

PM tools

Job description

What We Need

CORPAY is currently looking to hire an Implementation Project Manager within our Payables division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. In this role, you will work directly with customers and internal teams across multiple departments to support the successful implementation of Corpay products and services. This role assists in managing client onboarding projects from initiation through completion while ensuring a positive and customer-focused experience.

The ideal candidate demonstrates strong attention to detail, organizational skills, and communication abilities. The Project Manager works under moderate supervision, coordinating smaller to mid-sized projects or supporting more complex implementations led by senior project managers. This position focuses on onboarding clients with the products they purchased, including Purchasing/Travel & Entertainment cards as well as Expense Management, and ePayables virtual cards for AP payments. The Project Manager supports clients through the ramp phase and transitions them to full-time support once the program stabilizes. You will report directly to the Implementation Manager and regularly collaborate with teams and other departments.

How We Work

As an Implementation Project Manager, you will be expected to work in an office environment. CORPAY will set you up for success by providing:

• Assigned workspace in Brentwood, TN.
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Supporting the implementation and onboarding of new clients by coordinating internal and external project activities
• Assisting in maintaining project plans, timelines, and communication updates
• Participating in client calls to gather data and confirm requirements for setup and configuration
• Collecting all necessary information from clients to ensure accurate and complete account setup
• Providing training support for clients via webinars or documentation, as needed
• Collaborating with cross-functional teams to resolve project issues or delays
• Maintaining clear and proactive communication with clients throughout the project lifecycle
• Identifying potential risks or roadblocks and escalating to senior project managers as appropriate
• Contributing to client satisfaction by ensuring timely and accurate delivery of project milestones
• Seeking opportunities to improve project processes and client onboarding efficiency
• Successfully implemented expense management tools ensuring seamless client onboarding, system configuration, and training tailored to each organization’s workflows.

Qualifications & Skills

• Bachelor’s degree preferredor equivalent combination of education and relevant experience
• 2+ years of professional experiencein project coordination, client support, or customer-facing roles
• 1–2 years of experiencein implementations, onboarding, or project management preferred
• Basic accounting or financial process knowledge a plus
• Strong organizational and follow-up skills with attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Customer-focused mindset with a proactive approach to problem-solving
• Familiarity with project management tools and CRM systems preferred
• Eagerness to learn, take initiative, and grow within a structured project management framework

Key Attributes

• Collaborative team player who values learning and continuous improvement
• Strong communicator with a service-oriented mindset
• Quick learner who adapts easily to process changes
• Dependable, accountable, and able to work both independently and as part of a team
• Resourceful problem-solver who can think critically under pressure

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Our Company & Purpose

CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.

We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.

CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:

• Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.
• Empowering our people to share their experiences and ideas through open forums and individual conversations; and
• Valuing each person’s unique perspectives and individual contributions.

Embracing diversity enables our people to “make the difference” as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting www.CORPAY.com or following CORPAY on LinkedIn.

Equal Opportunity/Affirmative Action Employer

CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law.If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.