Project Manager

Corpay; Brentwood (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive health benefits

RRSP with company match

Virtual fitness classes

Paid time off

Employee discounts

Philanthropic support

Fun culture and contests

Job summary

A financial services provider in Brentwood, TN is seeking a Project Manager. The role involves managing client project implementations, maximizing engagements, and ensuring successful onboarding of clients. Ideal candidates will have a Bachelor's degree, strong communication skills, and 2+ years in client-facing roles. The position offers comprehensive health benefits, training, and a vibrant company culture.

Qualifications

• 4+ years of professional work experience.
• 2+ years in implementations or customer support.
• Accounting knowledge is preferred.

Responsibilities

• Act as the primary owner of client implementation engagements.
• Manage project plans and risks effectively.
• Maximize client engagement during the project lifecycle.

Skills

Interpersonal skills

Analytical skills

Communication skills

Attention to detail

Customer service skills

Education

Bachelor's degree or equivalent experience

Tools

Project management software

Job description

Overview

Join to apply for the Project Manager role at Corpay.

Corpay is looking to hire a Project Manager within our Corpay division. This position falls under our Corpay Payables line of business and is located in Brentwood, TN. In this role, you will work closely with customers and associates across all departments to manage customer project implementations. By facilitating the implementation of products/services in a customer-focused manner, this position promotes new and/or additional revenue opportunities for our company. This role requires attention to detail, a thorough understanding of organizational and communication skills, as well as the ability to manage multiple projects simultaneously. This position is responsible for onboarding our clients with the products that they purchased, which could include purchasing/Travel and Entertainment cards as well as ePayables virtual cards for AP payments. Implementation Project Managers support the customer while ramping and then transition to full-time support after the client’s program is stable. You will report directly to the manager of implementation and regularly collaborate with the internal and external teams.

How We Work

As a Project Manager, you will be expected to work in an on-site environment. Corpay will set you up for success by providing:

• Assigned workspace in the Brentwood, TN office
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

• Acting as the primary owner and facilitator of client implementation engagements
• Actively managing project plans, expectations, progress, and risks, utilizing project management methods and professional acumen
• Responsible for maximizing client engagement during the project life cycle and achieving the highest possible revenue attainment from each customer
• Assessing training needs and conducting training with the client as needed via webinars
• Handling small to medium-sized client programs
• Working well with internal cross-functional teams and, at times, third parties in support of successfully implementing client projects
• Reviewing contracts, customer profiles, business cases, and vendor lists, and conducting introductory and implementation calls with the client to review and validate the products sold
• Collecting all necessary data from the client to accurately complete the setup and implementation of the account

Qualifications & Skills

• Bachelor’s degree is required, or an equivalent combination of education and experience is required for the job
• 4+ years of experience in a professional work environment
• 2+ years of experience with implementations, client support, or customer-interfacing
• Accounting knowledge is strongly preferred
• Expense Management knowledge (Concur, Expense Watch, iExpense, SDG2, etc) strongly preferred
• Demonstrated strong interpersonal skills, solid analytical skills, and attention to detail, and excellent follow-up skills
• Demonstrated ability to work calmly in a fast-paced team environment
• Excellent communication skills, both verbal and written, in order to properly communicate our product offerings and functionality
• Highly responsive to calls and emails; utilize available tools to track appointments and manage priorities without compromising other responsibilities
• Superior customer service skills, with the ability to react quickly and decisively to resolve customer issues; ability to analyze customer processes and provide creative solutions for implementation
• Demonstrated ability to conduct virtual presentations and effectively facilitate meetings
• The ability to aid in the effective and timely revenue ramp of each client is critically important
• Keep informed of new enhancements to the system, which will affect existing or future implementations
• Familiarity with project management software, tools, and techniques
• Seek up-sell opportunities and provide leads to sales representatives
• Make suggestions for process improvements to address project quality, cost reduction, cycle time, and/or productivity

Benefits & Perks

• Comprehensive health benefits package from your first day of employment, covering health, dental, vision, paramedical benefits, and Employee Assistance Program.
• RRSP with company match
• Virtual fitness classes offered company-wide
• Paid time off, including statutory holidays, vacation, sick, personal, & volunteer time
• Employee discounts and perks
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Equal Opportunity

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency

Job Details

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Project Management and Information Technology