A logistics innovation company based in Los Angeles seeks an experienced Implementation Manager to lead customer onboarding through end-to-end processes. Candidates should possess strong communication skills and a background in operations or customer service within the logistics sector. This position offers a collaborative environment with benefits including medical coverage and unlimited PTO. Join a dynamic team aiming to revolutionize logistics with cutting-edge technology and solutions.
Qualifications
Excellent communication skills, both written and verbal.
Previous experience in operations, customer service, or account management in logistics.
Ability to collect data and analyze results.
Responsibilities
Lead customer onboarding end-to-end.
Run technical and business discovery sessions.
Deliver EDI/API integrations and map incoming files.
Skills
Customer-facing communication
Analytical Skills
Tech-Savvy
Job description
A logistics innovation company based in Los Angeles seeks an experienced Implementation Manager to lead customer onboarding through end-to-end processes. Candidates should possess strong communication skills and a background in operations or customer service within the logistics sector. This position offers a collaborative environment with benefits including medical coverage and unlimited PTO. Join a dynamic team aiming to revolutionize logistics with cutting-edge technology and solutions.