Implementation Lead: Client Onboarding & Adoption

Paycom Software Inc.; San Francisco (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

Paycom Software Inc. in San Francisco seeks a Transition Specialist Representative to lead client implementations from kickoff through long-term care, ensuring 100% usage, adoption, and payroll readiness.

As the primary implementation leader, you’ll coordinate with sales, CRR, PSD, and NCS specialists, manage timelines, train clients, and drive adoption while maintaining exceptional client experience and project momentum.

Qualifications

• Bachelor’s degree required.
• At least 1 year of customer-facing experience.
• Willingness to travel up to 100%

Responsibilities

• Lead client implementations from kickoff to long-term care.
• Ensure 100% product adoption and payroll readiness.
• Coordinate with Sales, CRR, PSD and NCS teams to meet timelines.
• Train clients and drive adoption while maintaining client satisfaction.

Skills

Customer service

Project management

Communication

Public speaking

Interpersonal skills

Time management

Problem solving

Organizational skills

Education

Bachelor's degree

Tools

Excel

MS Office

Job description

Paycom Software Inc. in San Francisco seeks a Transition Specialist Representative to lead client implementations from kickoff through long-term care, ensuring 100% usage, adoption, and payroll readiness.

As the primary implementation leader, you’ll coordinate with sales, CRR, PSD, and NCS specialists, manage timelines, train clients, and drive adoption while maintaining exceptional client experience and project momentum.