Implementation Consultant - Property and Recording

Tyler Technologies; Yarmouth (ME); Remote; USD 58,000 - 85,000; Full time

Job summary

An innovative firm is seeking an Implementation Consultant to provide exceptional consultation and education services for their software solutions. This dynamic role involves analyzing client needs, conducting knowledge transfer sessions, and troubleshooting issues to create tailored solutions. With a focus on property and recording solutions, you'll play a crucial role in helping clients optimize their use of technology-driven services. If you're passionate about problem-solving and enjoy extensive client interaction, this position offers a fantastic opportunity to make a significant impact in the public sector.

Benefits

Competitive Benefits

Health and Wellness Support

Qualifications

• Bachelor's degree or comparable work experience is required.
• Minimum of one year experience as an Associate Implementation Consultant is preferred.

Responsibilities

• Provide consultation and education to clients on Tyler software products.
• Design and conduct knowledge transfer sessions for clients.
• Troubleshoot client issues and create custom reports.

Skills

Presentation Skills

Communication Skills

Problem-Solving Skills

Analytical Skills

Interpersonal Skills

Education

Bachelor's Degree

Comparable Work Experience

Tools

Microsoft Office

Job description

Implementation Consultant - Property and Recording

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This role involves providing professional services such as consultation, education, and software implementation for Tyler products. Responsibilities include analyzing client needs, conducting knowledge transfer sessions, troubleshooting issues, documenting processes, and creating custom solutions like reports or configurations. It requires strong presentation, communication, and problem-solving skills, with significant travel to client sites. Records Management Solutions manages land and official records in a county office. The solution provides land recording functions such as imaging, indexing, redaction, receipting, and search and retrieval.

Work with our technology-driven solutions for property assessment and tax software and mass appraisal services. From data collection to computer-assisted mass appraisal to tax billing and collections, you can help develop property and recording solutions for the public sector.

Location

Remote | Lakewood, Colorado

Travel

25-50%

Responsibilities

• Provide professional services such as consultation, software readiness, and education to clients on Tyler software products.
• Design and conduct knowledge transfer sessions on site or through webinars.
• Educate users on software functionality as well as on data entry, system administration, user security, and user permissions.
• Perform consultation/analysis of client business model to identify and document client requirements regarding Tyler products and functionality.
• May recommend options for new approaches in client work processes as appropriate to ensure efficient software solution for the client's needs.
• May identify and document business/technical requirement specifications for specific software design/development, forms, reports, interfaces, process, configuration and other relevant changes.
• May consult with users to identify the proper data mapping process for the product conversion. Provide instruction to clients on proofing and analyzing data conversions from existing software to Tyler applications.
• May create custom reports or customize existing reports to satisfy client requirements.
• Play an active role in troubleshooting client issues, or work with the Support or Development departments to resolve.
• Keep up to date on administrative tasks such as documenting client issues, communicating agendas, submitting trip reports, timesheets and weekly expense reports, and updating systems-related client activity.
• May assist QA staff with product testing or modification testing as required.
• Notify management and appropriate organization/department of issues or unplanned events that could impact the effectiveness/schedule/budget of the implementation.
• Create both client-facing and internal documentation such as "quick tips" and "how tos".
• Act as liaison between the client and company's technical staff including conveying technical information so that non-technical individuals can understand.
• May participate in the annual User Conference. Facilitate user group discussion on assigned module/topic.
• Extensive travels to client sites.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree, or comparable work experience.
• Typically a minimum of one year experience as an Associate Implementation Consultant or equivalent industry experience.
• Strong knowledge of principles and concepts in the discipline for which the knowledge transfer will be based is desired.
• Exceptional presentation and knowledge transfer skills.
• Excellent interpersonal and communication skills.
• Familiarity and ease with computer systems and Microsoft Office products.
• Strong problem solving and analytical skills.
• Ability to travel extensively.
• Valid driver's license.

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $58,285 - $84,600 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Taking Care of You & Your Family

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Apply Online

Requisition Number:2025-6803





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Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.