Implementation Analyst (Fully Remote)

Partner Company; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Partner Company in the United States is seeking an Implementation Specialist to drive onboarding for group benefits and retirement services. You will manage client implementations from planning through completion, ensuring accurate configurations and smooth transitions.

The role requires strong Excel and data-analysis skills, excellent communication, and the ability to coordinate multiple projects in a fast-paced, remote-first environment.

Qualifications

• At least one year of experience in group benefits or related industry.
• Excellent communication and project coordination abilities to manage multiple implementation projects simultaneously.
• A proactive, detail-oriented problem solver who thrives in a fast-paced, evolving remote-first environment.

Responsibilities

• Manage the full implementation lifecycle, including kickoff meetings, documentation review, carrier setup, and account configuration.
• Coordinate client implementations from initial planning through completion, ensuring efficient processes and successful system configurations.
• Maintain data integrity through audits, verification, and corrective actions while analyzing implementation data with spreadsheets.
• Collaborate across Operations, Sales, Systems, Carrier Relations, and external clients to resolve issues and minimize delays.

Skills

Excel

Data analysis

Communication

Project coordination

Tools

Spreadsheets

Job description

• Responsible for delivering seamless onboarding experiences for clients in group benefits and retirement services.
• Coordinate client implementations from initial planning through completion, ensuring efficient processes and successful system configurations.

Key Responsibilities:

• Manage the full implementation lifecycle, including kickoff meetings, documentation review, carrier setup, and account configuration.
• Maintain data integrity through audits, verification, and corrective actions while analyzing implementation data with spreadsheets.
• Collaborate across Operations, Sales, Systems, Carrier Relations, and external clients to resolve issues and minimize delays.

What We're Looking For:

• At least one year of experience in group benefits or related industry, with strong Excel and data analysis skills.
• Excellent communication and project coordination abilities to manage multiple implementation projects simultaneously.
• A proactive, detail-oriented problem solver who thrives in a fast-paced, evolving remote-first environment.

Partner Company

Our partner is a technology-driven organization specializing in group benefits and retirement services administration, with a focus on delivering seamless digital onboarding experiences. They foster a remote-first culture across Canada and offer multiple openings for candidates to grow professionally.