Implementation Specialist

EMERGE

United States

Remote

USD 100,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Fully remote position

Health, Vision, and Dental benefits

401K with company match

Generous PTO policy

Opportunity to work with industry leaders

Potential IPO growth

Job summary

Join a forward-thinking insuretech company as an Implementation Specialist, where you will play a vital role in integrating innovative software solutions for niche small business insurance carriers. This fully remote position offers a unique opportunity to work closely with clients, ensuring their needs are met through tailored software configurations. As part of a dynamic and collaborative team, you'll contribute to a company poised for significant growth, with potential IPO opportunities on the horizon. If you're passionate about technology and customer satisfaction, this role will allow you to make a meaningful impact in the insurance industry.

Qualifications

Experience in the insurance industry, preferably with P&C insurance.
Proven experience in software implementation or consulting roles.

Responsibilities

Lead onboarding and system implementation for new clients.
Collaborate with the development team to customize the product.

Skills

Insurance Industry Experience

Technical Expertise in Scripting

System Configuration

Database Management

Strong Communication Skills

Job description

We are partnered with an insuretech company that is revolutionizing the property and casualty (P&C) insurance space by providing highly customizable software solutions for niche small business insurance carriers. Specializing in building core insurance products, the company empowers smaller carriers to offer tailored insurance policies for specific customer needs. With a strong foundation in the insurance industry and a focus on innovation, this fully remote, fast-growing company offers employees the opportunity to make an impact in a dynamic, collaborative environment.

As an Implementation Specialist, you will be responsible for ensuring the seamless integration of the company’s software with clients’ systems post-sale. You will work closely with customers to gather their requirements, configure the system, and collaborate with the development team to deliver a fully customized solution. If you thrive in a technically challenging, customer-facing role and are excited about joining a company poised for significant growth, this is a unique opportunity to be part of the early stages of a game-changing business.

REWARDS

Competitive salary ranging from $100K to $150K with equity options.
Fully remote position with flexibility.
Health, Vision, and Dental benefits, plus a 401K with company match.
Generous PTO policy to promote work-life balance.
Opportunity to work directly with leaders in the insuretech space.
Be part of an early-stage company with potential IPO growth and significant financial upside.

Requirements

Experience in the insurance industry, preferably with P&C insurance or insurance technology systems.
Technical expertise in scripting, system configuration, and database management.
Proven experience in software implementation or consulting roles.
Strong communication skills and the ability to translate customer requirements into technical solutions.
Comfortable working in a fully remote, fast-paced environment.

Responsibilities

Lead the onboarding and system implementation process for new clients.
Gather client requirements and ensure the software configuration aligns with their unique insurance needs.
Collaborate with the development team to customize the product, writing scripts and documenting changes as needed.
Provide technical support during and post-implementation to resolve client issues.
Ensure customer satisfaction by delivering a seamless and efficient implementation experience.

Emerge is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodations. We value diversity and encourage individuals from all backgrounds and experiences to apply.

Seniority level