Impactful TMS Patient Care Technician

lifestance; Vernon Hills (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

AD&D coverage

Disability coverage

Life insurance

401k match

Parental leave

Paid time off

Holiday pay

Employee assistance

Job summary

LifeStance Health in Vernon Hills, IL is seeking a Patient Care Technician to provide direct care for patients undergoing Transcranial Magnetic Stimulation (TMS) and to assist with office administrative tasks. The role focuses on delivering compassionate, patient-centered care under physician supervision.

The position starts at $22.75 per hour with potential quarterly bonuses. Training will be provided for TMS equipment and clinical procedures, with occasional regional travel as required.

Qualifications

• Certified Medical Assistant preferred.
• Two or more years of related healthcare experience.
• BLS and CPR certification.
• Proficient in Microsoft Office with exposure to data management software.
• Experience operating a medical/mechanical device.
• Strong communication and detail orientation.
• Candidates must be legally authorized to work in the United States.

Responsibilities

• Engage with patients to discuss Transcranial Magnetic Stimulation (TMS) procedures and ensure understanding.
• Handle TMS-related calls from patients and provide information and assistance.
• Schedule initial consultations with the TMS provider based on patient location.
• Collect payments and manage outstanding balances.
• Review and organize insurance information and obtain prior authorizations.
• Ensure new patient paperwork is completed and uploaded to the EHR.
• Operate high-tech TMS equipment (training provided) and support clinic workflow.
• Occasionally travel within the region to cover TMS services as needed.

Skills

Certified Medical Assistant

Healthcare experience

BLS CPR certified

MS Office

Data management

Medical equipment use

Strong communication

Work authorization

Job description

LifeStance Health in Vernon Hills, IL is seeking a Patient Care Technician to provide direct care for patients undergoing Transcranial Magnetic Stimulation (TMS) and to assist with office administrative tasks. The role focuses on delivering compassionate, patient-centered care under physician supervision.

The position starts at $22.75 per hour with potential quarterly bonuses. Training will be provided for TMS equipment and clinical procedures, with occasional regional travel as required.