Impactful Social Services Program Lead

The Salvation Army; Pittsboro (NC); On-site; USD 29,000 - 33,000; Full time

Job summary

The Salvation Army in Pittsboro, NC is seeking a full-time Social Services Program Supervisor to oversee day-to-day operations of multiple programs, including family services, outreach, and emergency management. This position supervises staff, ensures policy compliance, and prepares essential reports.

Responsibilities include client eligibility determinations, maintaining client records, budgeting, and coordinating life-skills training.

Qualifications

• Bachelor's degree from an accredited college or university in Social Work or a related field
• Four years progressively responsible experience performing social services work with at least one year in a supervisory capacity
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

• Plans, schedules, assigns, and supervises the work of program personnel; trains and instructs employees; monitors work for accuracy and compliance; conducts performance evaluations and salary/hiring/firing recommendations.
• Interviews clients to determine eligibility for assistance based on program guidelines; records disposition and pertinent information; assists clients in completing applications; handles documentation.
• Prepares and files client records timely; ensures accuracy and confidentiality; maintains active/inactive status.
• Compiles and maintains statistical records and monthly reports; ensures accuracy and completeness.
• Reviews FEMA cases for accuracy and compliance with policies and regulations.
• Plans and facilitates life management classes; coordinates speakers and workshops as needed.
• Plans, administers, and monitors the program budget; tracks expenditures and incoming funds.

Education

Bachelor's degree in Social Work or related field

Four years progressively responsible social services experience with at least one year in supervisory capacity

Job description

The Salvation Army in Pittsboro, NC is seeking a full-time Social Services Program Supervisor to oversee day-to-day operations of multiple programs, including family services, outreach, and emergency management. This position supervises staff, ensures policy compliance, and prepares essential reports.

Responsibilities include client eligibility determinations, maintaining client records, budgeting, and coordinating life-skills training.