Social Services Program Supervisor – Lead & Impact

The Salvation Army USA Southern Territory; San Antonio (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

The Salvation Army USA Southern Territory in San Antonio, TX is seeking a Program Supervisor for the Social Services Department.

You will supervise day-to-day operations, evaluate services, and lead program staff, ensuring compliance with policies and local and federal regulations. The role requires a Bachelor's degree in a related field and at least two years of progressively responsible experience, including supervisory duties, within social services.

Qualifications

• Knowledge of the principles and practices of social service program development and administration.
• Knowledge of personnel and business management and supervision.
• Knowledge of client assessment, case planning, management and referrals.
• Knowledge of social service resources and agencies in the community.
• Ability to motivate, lead, supervise, and evaluate subordinate personnel.
• Ability to perform public speaking.
• Ability to develop, implement, and enforce program policies and procedures.
• Ability to remain calm and make sound decisions during state of crisis.
• Ability to build and maintain effective and professional working relationships with clients and community agencies.
• Ability to present a positive and professional image of The Salvation Army.

Responsibilities

• Supervise and monitor the day-to-day operations of the assigned program activities; evaluate program operations and services; supervise all program staff including scheduling, reporting and appropriate record keeping; ensures work is in compliance with established policies and procedures as well as local, state, and federal regulations; responds to program operation questions.

Skills

Social service program development

Personnel management

Client assessment and referrals

Community resources knowledge

Staff supervision

Public speaking

Policy development

Crisis decision-making

Relationship building

Professional image

Education

Bachelor's degree in Social Work, Psychology, or related field

Job description

The Salvation Army USA Southern Territory in San Antonio, TX is seeking a Program Supervisor for the Social Services Department.

You will supervise day-to-day operations, evaluate services, and lead program staff, ensuring compliance with policies and local and federal regulations. The role requires a Bachelor's degree in a related field and at least two years of progressively responsible experience, including supervisory duties, within social services.