Impactful Shelter Operations Manager (Full-Time)

Heading Home Inc.; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Heading Home Inc. in Medford, MA is seeking a Full-Time House Manager to run the Shelter program under supervision. You will support residents, enforce house rules, and manage daily operations during day shifts.

The position requires experience working with homeless populations, strong communication, and the ability to handle crises. Shifts include 8:00 AM–4:00 PM, 4:00 PM–12:00 AM, and 12:00 AM–8:00 AM with hourly pay of $21.21.

Qualifications

• Previous work with homeless individuals and/or families, disabilities or other at-risk populations.
• Ability to work alone and handle crises with good judgment, adequate communication skills – both written and oral.
• Must be able to occasionally ascend/descend stairs, move equipment weighing up to 25 lbs, and remain in a stationary position 50% of the time

Responsibilities

• Manages the operations of the program during the day.
• Responsible for admitting residents as they enter shelter with Heading Home, and ensuring the appropriateness of each resident for placement at the Shelter
• Responsible for making supplies available, including food for the resident’s snacks and lunches
• Reads and updates staff logs with any and all-important information that occurs during their shift
• Maintains appropriate logs of evening and weekend activities
• Attends scheduled staff meetings
• Adheres to all agency and program policies, procedures and rules
• Performs other tasks as assigned by Program Coordinator

Skills

Communication

Independent work

Crisis management

Job description

Heading Home Inc. in Medford, MA is seeking a Full-Time House Manager to run the Shelter program under supervision. You will support residents, enforce house rules, and manage daily operations during day shifts.

The position requires experience working with homeless populations, strong communication, and the ability to handle crises. Shifts include 8:00 AM–4:00 PM, 4:00 PM–12:00 AM, and 12:00 AM–8:00 AM with hourly pay of $21.21.