Impactful Services Manager, Supported Living

ALSO; Bend (OR); On-site; USD 47,000 - 56,000; Full time

Benefits offered by this job

Paid Training

Paid Holidays

Comprehensive Insurance

Vacation and sick time accruals

Employer Matching Retirement

Employee Assistance Program

Health Savings & Flexible Spending

Referral Bonuses & Recognition

Career Development Opportunities

Public Service Loan Forgiveness

Job summary

ALSO seeks a Services Manager for its Supported Living Services to lead a team of Direct Support Professionals in providing person-centered care to individuals with IDD. You will collaborate with the Associate Services Director to drive growth and maintain high-quality support.

Essential duties include supervising staff, coordinating shifts, ensuring compliance documentation, and guiding ISP implementation while advocating for autonomy and inclusion of those we serve.

Qualifications

• Two years of experience in human services or a related field.
• One year of supervisory or leadership experience is required.
• High school diploma or equivalent is required.
• Ability to provide coverage across day, swing, and graveyard shifts.
• Travel between sites in the Portland Metro area, sometimes within the same day.

Responsibilities

• Relationship Building: Cultivate strong connections with individuals receiving services and provide backup support as needed.
• Training & Development: Train new Direct Support Professionals on essential duties and person-centered care practices.
• Compliance & Documentation: Maintain MAR, T-Logs, ISP data to meet standards.
• Advocacy: Prioritize the needs, autonomy, and inclusion of the individuals supported.
• Supervision & Leadership: Provide consistent supervision, guidance, and coaching.
• Staffing Coordination: Develop and manage staffing schedules for uninterrupted service delivery.
• ISP Implementation: Oversee IPS implementation, attend planning meetings, ensure documentation is current.

Skills

Supervisory experience

Documentation skills

Communication

Advocacy

Education

High school diploma or equivalent

Job description

ALSO seeks a Services Manager for its Supported Living Services to lead a team of Direct Support Professionals in providing person-centered care to individuals with IDD. You will collaborate with the Associate Services Director to drive growth and maintain high-quality support.

Essential duties include supervising staff, coordinating shifts, ensuring compliance documentation, and guiding ISP implementation while advocating for autonomy and inclusion of those we serve.