Impactful Service Coordinator, Supportive Housing

Upper Valley Haven; Hartford (VT); On-site; USD 54,000 - 57,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Over five weeks of paid time off

Paid holidays

Employer-paid life insurance

403(b) retirement plan with employer-m

Funded professional development

Weekly clinical supervision

Staff committees and initiatives

Job summary

Upper Valley Haven is seeking a Service Coordinator to join our supportive housing team in White River Junction, VT. You will manage a caseload of around 15 households, building strengths-based relationships and coordinating services to help tenants achieve housing stability.

The role emphasizes flexible, trauma-informed, client-centered work with supervision from a Licensed Clinician. On-site duties with some travel, full-time schedule, and generous benefits are included.

Qualifications

• Master's degree in social work, human services, counseling, psychology, or a related field required (or BA with substantial experience).
• Experience working with individuals and families with complex needs.
• Knowledge of homelessness, mental health, substance use, and housing stability challenges.
• Strong crisis management and advocacy skills.
• Valid driver's license.

Responsibilities

• Maintain a caseload of approximately 15 households in permanent supportive housing.
• Build trusting relationships with tenants and conduct home visits.
• Develop and implement individualized service plans.
• Coordinate services with healthcare providers and community agencies.
• Provide crisis intervention and housing stability support.
• Assist tenants with navigating benefits and resources.
• Maintain accurate documentation and case records.
• Contribute to program development and partnerships.

Skills

Relationship-centered

Trauma-informed

Crisis management

Advocacy

Documentation skills

Organized

Collaboration

Diversity & inclusion

Education

Master's degree in social work/human services/counseling/psychology

Bachelor's degree with considerable experience

Job description

Upper Valley Haven is seeking a Service Coordinator to join our supportive housing team in White River Junction, VT. You will manage a caseload of around 15 households, building strengths-based relationships and coordinating services to help tenants achieve housing stability.

The role emphasizes flexible, trauma-informed, client-centered work with supervision from a Licensed Clinician. On-site duties with some travel, full-time schedule, and generous benefits are included.