Impactful SaaS Implementation Consultant — Remote

Rippling, Inc.; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

GovPilot is seeking an experienced Implementation Consultant to lead end-to-end deployments of our SaaS applications for municipalities. You will guide configuration, data migration, and training to ensure successful adoption, acting as project lead and product expert.

You’ll collaborate with clients to translate business requirements into scalable solutions, drive value realization, and manage complex deployments with cross-functional teams across departments.

Qualifications

• 6+ years of SaaS Implementation or Professional Services experience required.
• Bachelor's degree or equivalent experience preferred.
• Strong understanding of SaaS platforms, cloud environments, and data management principles required.
• Experience analyzing complex data structures and translating client data logic into clear requirements for technical team members required.
• Proficiency with tools such as Wrike, HubSpot, Salesforce, Jira, or other implementation-related platforms required.
• Proven ability to manage complex, multi-stakeholder client relationships with professionalism and navigate competing priorities effectively.
• Proven ability to re-engineer client business processes and architect system solutions beyond standard configurations.

Responsibilities

• Lead technically complex or sensitive implementations across multiple departments.
• Act as a strategic advisor to re-engineer business processes and maximize platform value.
• Architect custom system solutions for unique client requirements beyond standard configurations.
• Consult on data strategy, data cleansing, and long-term platform health.
• Oversee QA for data imports and integrations; ensure data integrity pre-go-live.
• Design and lead executive and department-level training on change management and adoption.

Skills

SaaS implementations

Project management

Data analysis

Stakeholder management

Cloud platforms

Data migration

Communication

Education

Bachelor's degree or equivalent experience

Tools

Wrike

HubSpot

Salesforce

Jira

Job description

GovPilot is seeking an experienced Implementation Consultant to lead end-to-end deployments of our SaaS applications for municipalities. You will guide configuration, data migration, and training to ensure successful adoption, acting as project lead and product expert.

You’ll collaborate with clients to translate business requirements into scalable solutions, drive value realization, and manage complex deployments with cross-functional teams across departments.