Impactful Refugee Case Manager | Empower Communities

Church World Service; Miami (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Medical, Dental and Vision Insurance

Paid Time Off (18 days + 24 after 2y)

12 Sick Days/Year

Job summary

Church World Service in the United States (Miami, FL) seeks a dedicated Case Manager to empower newcomers through comprehensive case management, resource linkage, and planning. The role involves coordinating with multiple providers, advocating for clients, and supporting resilience and self-sufficiency.

Responsibilities include developing individualized plans, facilitating access to health services, and conducting progress assessments while traveling within the service area.

Qualifications

• Bachelor’s degree or equivalent experience.

Responsibilities

• Provide in-depth case management services to refugees, SIV holders, and other ORR-eligible newcomers.
• Collaborate with program team to ensure coordinated service delivery.
• Develop individualized service plans and navigate resources to address barriers to resettlement and self-sufficiency.
• Advocate for clients with local providers to strengthen referrals and access to services.
• Build and maintain relationships with health and mental health providers to expand access to care.
• Provide technical assistance and cultural competency trainings to service providers.
• Develop tailored programming to support families facing unique resettlement challenges.
• Conduct regular assessments and monitor client progress against goals and update plans as needed.
• Organize workshops and group sessions on literacy, stress management, self-care, women’s health, and family well-being.
• Ensure accurate case file documentation and data entry per requirements.
• Travel regularly within service area for visits, meetings, and coordination.
• Participate in team meetings, training, and staff development.
• Perform other duties as assigned.

Skills

Bilingual English & refugee language

Strong communication skills

Exceptional organizational and time mg

Trauma-informed approach

Culturally proficient

Education

Bachelor’s degree or equivalent

Tools

MS Office Suite

Internet applications

Job description

Church World Service in the United States (Miami, FL) seeks a dedicated Case Manager to empower newcomers through comprehensive case management, resource linkage, and planning. The role involves coordinating with multiple providers, advocating for clients, and supporting resilience and self-sufficiency.

Responsibilities include developing individualized plans, facilitating access to health services, and conducting progress assessments while traveling within the service area.