Impactful Public Benefits Eligibility Specialist

Talentify; Vincennes (IN); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid time off

Benefits

37.5 hour work week

Job summary

Knowledge Services in Vincennes, IN, is seeking an Eligibility Specialist to help Indiana residents apply for TANF, SNAP and Medicaid. You will collect data, verify information, obtain records, and use state systems to determine eligibility.

The role emphasizes accuracy, timely responses, and client communication. Wage is $16.50 per hour, with benefits and a 37.5-hour work week (Mon-Fri).

Qualifications

• Highly organized and analytical team player.
• 2 years’ experience in a social service environment.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office.
• Basic math skills.
• Bachelor or Associate degree in Counseling or Social Services preferred; High School Diploma or GED required.
• 2 years’ experience in a social service environment or government setting preferred.
• Experience as Case Manager or Eligibility Specialist encouraged to apply.

Responsibilities

• Gather data for all relevant assistance programs with clients face-to-face or via phone.
• Verify information meets state policies.
• Obtain release forms and medical records as needed.
• Verify income, assets, and other financial/legal documents.
• Review regulations and program requirements with clients.
• Use automated program to determine eligibility for state assistance programs.
• Data entry into state database.
• Respond to inquiries promptly by phone or email.

Skills

Case management

Data entry

Microsoft Office

Customer service

Written and verbal communication

Independent worker

Attention to detail

Basic math

Education

Bachelor or Associate degree in Counseling or Social Services

Job description

Knowledge Services in Vincennes, IN, is seeking an Eligibility Specialist to help Indiana residents apply for TANF, SNAP and Medicaid. You will collect data, verify information, obtain records, and use state systems to determine eligibility.

The role emphasizes accuracy, timely responses, and client communication. Wage is $16.50 per hour, with benefits and a 37.5-hour work week (Mon-Fri).