Impactful Public Assistance Caseworker II

Craven County Government; New Bern (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Craven County Government seeks an Income Maintenance Caseworker to process assistance applications and determine eligibility. You will verify information, re-determine eligibility, and respond to changes in a client’s situation, working within NC FAST and complying with federal/state verifications.

The role may involve various units and duties, including disaster relief support and collaboration with the Income Maintenance team in a fast-paced environment.

Qualifications

• Experience in income maintenance casework is preferred.
• Ability to read, interpret and apply rules and procedures.
• Proven communication skills with clients and officials.

Responsibilities

• Take and process assistance applications and determine eligibility.
• Re-determinate eligibility and respond to changes in client situations.
• Adhere to mandated verifications and document updates in case files.
• Work within timeframes and assist in disaster relief duties when needed.

Skills

Program knowledge

Communication skills

Mathematical reasoning

Data interpretation

Time management

Tools

NC FAST system

Job description

Craven County Government seeks an Income Maintenance Caseworker to process assistance applications and determine eligibility. You will verify information, re-determine eligibility, and respond to changes in a client’s situation, working within NC FAST and complying with federal/state verifications.

The role may involve various units and duties, including disaster relief support and collaboration with the Income Maintenance team in a fast-paced environment.