Income Maintenance Caseworker II - Food & Nutrition

Johnston County; Smithfield (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Johnston County Department of Social Services seeks an Income Maintenance Caseworker II in the Food and Nutrition Services Unit to register and process applications in the NC FAST system, received by ePass, fax, mail, or agency drop box.

The role includes completing third‑party verifications, communicating with applicants by telephone or email, determining eligibility, and handling application registration with accuracy and timeliness.

Qualifications

• High school diploma or equivalent required with strong data gathering abilities.
• Experience with public-facing interactions and ability to explain rules and procedures.
• Ability to read, analyze, and interpret program requirements.

Responsibilities

• Register and process Food and Nutrition Services applications in NC FAST.
• Complete third party verifications and communicate with applicants by phone or email.
• Determine eligibility and manage application registration with accuracy.

Skills

Communication skills

Math reasoning

Data gathering

Verifications

Education

High school diploma or equivalent

Tools

NC FAST

Job description

Johnston County Department of Social Services seeks an Income Maintenance Caseworker II in the Food and Nutrition Services Unit to register and process applications in the NC FAST system, received by ePass, fax, mail, or agency drop box.

The role includes completing third‑party verifications, communicating with applicants by telephone or email, determining eligibility, and handling application registration with accuracy and timeliness.