Impactful Program & Office Support Specialist

Mid-Cumberland Community Action Agency; Gallatin (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

401(k) match

Paid time off

Paid holidays

Professional development

Meaningful work

Job summary

Mid-Cumberland Community Action Agency is seeking a Program Assistant to support daily operations within the Community Services and Planning Divisions in Gallatin, TN. You will handle communications, documentation, and scheduling while safeguarding confidentiality and regulatory compliance.

The role emphasizes clerical duties, data preparation, and collaboration with clients, vendors, and staff to ensure timely, organized operations.

Qualifications

• High School Diploma required; Certification or AA degree preferred.
• Minimum of 1 year of administrative experience.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and experience with recordkeeping systems.

Responsibilities

• Interact with clients, vendors, and visitors to ensure smooth operations.
• Answer incoming calls and direct them appropriately.
• Prepare responses to routine inquiries and correspondence.
• Perform general clerical duties, including copying, faxing, and filing.
• Conduct research, compile data, and prepare documents for management staff.
• Create and modify documents, such as reports, memos, and letters, using Microsoft Office and the THO system.
• Assist with documentation, recordkeeping, and reporting requirements for various programs.
• Ensure compliance with state and federal regulations.

Skills

Interpersonal communication

Organization

Multitasking

Microsoft Office

Recordkeeping systems

Education

High School Diploma

AA degree (preferred)

Job description

Mid-Cumberland Community Action Agency is seeking a Program Assistant to support daily operations within the Community Services and Planning Divisions in Gallatin, TN. You will handle communications, documentation, and scheduling while safeguarding confidentiality and regulatory compliance.

The role emphasizes clerical duties, data preparation, and collaboration with clients, vendors, and staff to ensure timely, organized operations.