Impactful Practice Ops Coordinator – Thoracic Surgery

St. Luke's University Health Network; Bethlehem (Northampton County); On-site; USD 55,000 - 65,000; Full time

Job summary

St. Luke’s University Health Network is seeking a Practice Operations Coordinator to help the Practice Operations leader oversee daily operations, ensuring efficient delivery of care and a positive patient experience.

The role involves coordinating administrative tasks, supporting onboarding, improving processes, scheduling, inventory, and assisting with performance reviews. It emphasizes strong communication, compliance, and patient-centric service in an on-site setting.

Qualifications

• Excellent communication, facilitation, and presentation skills.
• Focused on compliance and quality-driven service.
• Ability to listen with empathy and communicate clearly to patients.

Responsibilities

• Coordinates various operational and administrative tasks and serves as liaison between providers, staff, and Access Center POD team members.
• Oversees processes, workflow execution, staff collaboration and patient experience.
• Identifies opportunities for continuous improvement spanning quality, patient access, and satisfaction.
• Supports onboarding, training, and performance feedback; participates in annual evaluations.
• Assists with education on policy changes and performs duties of other practice roles as assigned.

Skills

Communication

Facilitation

Presentation

Compliance

Quality-driven

Service-oriented

Time management

Patient communication

Empathy

Education

High school diploma

Job description

St. Luke’s University Health Network is seeking a Practice Operations Coordinator to help the Practice Operations leader oversee daily operations, ensuring efficient delivery of care and a positive patient experience.

The role involves coordinating administrative tasks, supporting onboarding, improving processes, scheduling, inventory, and assisting with performance reviews. It emphasizes strong communication, compliance, and patient-centric service in an on-site setting.