Impactful Operations Coordinator – Public Service

State of Indiana; Indianapolis (IN); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health benefits (medical, vision, andd

Paid time off

Education reimbursement

Job summary

The State of Indiana is seeking an Operations Coordinator within the Family & Social Services Administration to drive coordination and strategic alignment across teams, education initiatives, and legislative activities. You will ensure timely information, resources, and learning opportunities while supporting program administration and cross-team operations.

The role emphasizes staff development, cross-functional collaboration, and compliance with federal/state policies, with a focus on

Qualifications

• Specialized knowledge in program subject matter obtained through experience and/or education.
• Extensive knowledge of provider agencies and their programs and services.
• Extensive knowledge of all source materials and references including federal and state laws governing the programs.
• Ability to develop and implement new principles and policies and discern far-reaching implications.
• Ability to present to internal/external customers and stakeholders.
• Analytical skills to evaluate information and solve problems.

Responsibilities

• Establish and monitor program objectives, KPIs, and actions to achieve them.
• Direct, plan, or implement policies and activities to ensure continuing operations and productivity.
• Interpret and explain policies, rules, regulations, or laws to officials or stakeholders.
• Prepare reports for funding or program implementation approvals.
• Coordinate financial or budget activities to fund operations and increase efficiency.
• Ensure program requirements meet federal and state policies and grants compliance.
• Develop and train staff on program requirements and usage.
• Coordinate and deliver communication plans and communications.
• Recruit, onboard, and train employees; support professional development.
• Set expectations, measure progress, and evaluate performance; ensure quality and deadlines.

Skills

Program knowledge

Stakeholder management

Budget reporting

Policy interpretation

Communication skills

Leadership

Job description

The State of Indiana is seeking an Operations Coordinator within the Family & Social Services Administration to drive coordination and strategic alignment across teams, education initiatives, and legislative activities. You will ensure timely information, resources, and learning opportunities while supporting program administration and cross-team operations.

The role emphasizes staff development, cross-functional collaboration, and compliance with federal/state policies, with a focus on