Impactful Operations & Admin Specialist

TCR INTERNATIONAL; Boston (MA); On-site; USD 39,950 - 46,838; Full time

Benefits offered by this job

Medical Health Insurance

HSA and FSA plans available

Vision Insurance

Dental Insurance

ST and LT disability insurance

Life Insurance

401k Plan with employer match

PTO increasing up to 25 days

Paid sickness per annum

Provision of all PPE

UNLIMITED REFERRAL BONUSES

Job summary

TCR Group is seeking an Operations Support Specialist in Boston to help manage administrative tasks and drive smooth day‑to‑day operations for the BOS JB workshop. You will liaise with customers on repairs, track PM schedules, and support payroll and billing processes.

Ideal candidates have 3–5 years of admin/ops experience, strong MS Office skills (SAP/ERP a plus), and a collaborative approach. This full‑time role offers comprehensive benefits and opportunities for growth.

Qualifications

• 3–5 years of experience in administrative, operations support, or service coordination.
• Strong financial acumen and proficiency with MS Office; SAP/ERP experience is a plus.
• Excellent communication, organization, and problem‑solving skills.
• Ability to work independently and as part of a team.
• High school diploma required; post‑secondary education a plus.

Responsibilities

• Serve as a key liaison with customers regarding repair approvals and invoicing.
• Track preventive maintenance (PM) schedules; share monthly reports & ensure equipment release/completion.
• Support parts room organization and create purchase requisitions.
• Approve vendor invoices and manage work order utilization.
• Conduct workshop safety audits and toolbox talks.
• Assist with biweekly payroll reporting and customer billing processes.
• Follow up on subcontractor work and tire purchase orders.
• Contribute to a safe, efficient, and customer‑focused operational environment.

Skills

MS Office

Communication

Organization

Problem solving

Independent work

Team collaboration

Education

High school diploma

Tools

SAP/ERP

Job description

TCR Group is seeking an Operations Support Specialist in Boston to help manage administrative tasks and drive smooth day‑to‑day operations for the BOS JB workshop. You will liaise with customers on repairs, track PM schedules, and support payroll and billing processes.

Ideal candidates have 3–5 years of admin/ops experience, strong MS Office skills (SAP/ERP a plus), and a collaborative approach. This full‑time role offers comprehensive benefits and opportunities for growth.