Operations & Admin Specialist I — Growth & Impact

JM TEST SYSTEMS LLC; Mount Braddock (PA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

HSA with employer contribution

401(k) with company match

Paid time off

Job summary

JM TEST SYSTEMS LLC is seeking an Admin Operations Specialist III to support multiple administrative functions across operations. The role spans onsite administration, QA, and cross-functional support, with emphasis on accuracy, efficiency, and proactive collaboration to ensure smooth business operations.

The candidate should have 3–5+ years of relevant experience, strong organizational skills, and proficiency with Microsoft Office and ERP systems.

Qualifications

• High school diploma required; associate’s degree or relevant experience preferred.
• 3–5+ years of administrative or operations experience in a fast-paced environment.
• Strong coordination and organizational skills with the ability to manage multiple priorities.
• Experience supporting cross-functional teams and communicating with customers and technicians.
• Customer-focused with professional communication and problem-solving abilities.
• Proficient in Microsoft Office; experience with ERP or tracking systems preferred.
• High attention to detail with the ability to review and ensure accuracy of documentation.
• Familiarity with QA processes or compliance standards (ISO/safety) is a plus.

Responsibilities

• Lead coordination of onsite projects from planning through execution, QA, and billing.
• Serve as the primary liaison between customers, service reps, technicians, and internal teams.
• Confirm job scope, site requirements, and technician qualifications; coordinate schedules and job readiness.
• Manage recurring project timelines, approvals, and job site readiness.
• Monitor project progress and address risks or delays; provide timely updates to stakeholders.
• Oversee post-job closeout, including documentation review, QA coordination, and billing alignment.
• Track returned equipment and manage quoting and follow-up for additional services.
• Maintain strong customer relationships while ensuring compliance with safety, quality, and regulatory standards.
• Open all necessary systems daily and monitor emails for inspection requests.
• Prioritize workload using daily

Skills

Coordination

Organization

Cross-functional teamwork

Customer communication

Microsoft Office

ERP systems

Education

High school diploma

Associate degree / relevant experience

Tools

MS Office Suite

ERP software

Job description

JM TEST SYSTEMS LLC is seeking an Admin Operations Specialist III to support multiple administrative functions across operations. The role spans onsite administration, QA, and cross-functional support, with emphasis on accuracy, efficiency, and proactive collaboration to ensure smooth business operations.

The candidate should have 3–5+ years of relevant experience, strong organizational skills, and proficiency with Microsoft Office and ERP systems.