Executive Assistant & Office Operations Lead

JTC Group; Boston (MA); On-site; USD 75,000 - 110,000; Full time

Job summary

The JTC Group in Boston seeks an experienced Executive Assistant/Office Manager to support our leadership team and oversee daily office operations. This role offers hands-on experience in executive support, administration, and business operations within a fast-paced, collaborative environment, with salary range $75,000–$110,000 based on experience and qualifications.

The position requires strong organizational skills, discretion, and the ability to manage calendars, travel, events, and budgets

Qualifications

• Associate or bachelor’s degree preferred.
• 2–5 years in administrative/assistant roles (internships included).
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with complex scheduling/calendar management preferred.
• Ability to interact with executives, staff, and external stakeholders professionally.
• Excellent organizational skills with the ability to manage multiple priorities effectively.
• Proven ability to handle sensitive and confidential information with absolute discretion.
• Event planning experience preferred.

Responsibilities

• Provide direct administrative support to senior executives, including writing and editing emails, drafting memos, presentations, and preparing communications on the executive’s behalf.
• Prepare and edit correspondence, presentations, reports, and meeting materials.
• Manage confidential information with discretion and professionalism.
• Track action items, deadlines, and follow-ups from leadership meetings.
• Organize domestic and international travel arrangements and accommodations for team members and executives.
• Maintain office and kitchen inventory, including ordering and stocking supplies, and ensuring all equipment is in working order.
• Maintaining comprehensive and accurate records/ budgeting.
• Managing executive/s monthly expenses, office expenses, outgoing mail, deliveries and shipments.
• Organizing meetings, including scheduling, sending reminders, and occasionally organizing catering.
• Assist/manage planning and execution of team events, meetings and offsites.
• Answering phone calls in a polite and professional manner.
• Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department.
• Serve as the primary point of contact for facilities, vendors, and office service providers.
• Support onboarding of new hires and coordinate with HR on administrative matters.
• Managing multiple conference rooms and executive calendars, prioritizing the most sensitive matters.
• Provide assistance with ad hoc project and initiatives.
• Always represents JTC in a professional manner, displaying the ethical behavior we expect in all interactions, both internal and external.
• Adhere to JTC core values and expected behaviors.
• Any other duties as deemed necessary by Management.

Skills

MS Office

Calendar management

Executive communication

Discretion & confidentiality

Organization

Problem solving

Event planning

Vendor coordination

Stakeholder management

Education

Bachelor's or Associate degree preferred

Job description

The JTC Group in Boston seeks an experienced Executive Assistant/Office Manager to support our leadership team and oversee daily office operations. This role offers hands-on experience in executive support, administration, and business operations within a fast-paced, collaborative environment, with salary range $75,000–$110,000 based on experience and qualifications.

The position requires strong organizational skills, discretion, and the ability to manage calendars, travel, events, and budgets