Impactful Medical Assistant - Day Shift & Front Office
Lehigh Valley Health Network, Inc.
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Job summary
Lehigh Valley Health Network seeks a Medical Assistant to support the clinical team under supervision of an LPN, RN, or provider. You will assist with taking patient history, scheduling, responding to communications, and rooming patients.
The role emphasizes teamwork, initiative, and adaptability in a busy healthcare setting. Candidates should have Specialized Diploma as a Medical Assistant and strong computer skills including EMR, Excel, and word processing.
Qualifications
- Specialized Diploma as a Medical Assistant.
- Ability to accept and adapt to constant change within a healthcare setting.
- Ability to take initiative and function independently as well as collaboratively.
- Excellent computer skills including EMR, word processing, and Excel.
- American Heart Association Basic Life Support - State of Pennsylvania within 30 Days
Responsibilities
- Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
- Performs medical history collection and medication refill, per protocol.
- Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
- Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
- Adheres to clerical, clinical, and EMR workflows.
- Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
- Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
- Uses patient centered care concepts in delivering care and performing related activities.
Skills
Education
Tools
Job description
Lehigh Valley Health Network seeks a Medical Assistant to support the clinical team under supervision of an LPN, RN, or provider. You will assist with taking patient history, scheduling, responding to communications, and rooming patients.
The role emphasizes teamwork, initiative, and adaptability in a busy healthcare setting. Candidates should have Specialized Diploma as a Medical Assistant and strong computer skills including EMR, Excel, and word processing.
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