Clinical Medical Assistant: Patient Care & Front Office

1004 Lehigh Valley Hospital; Allentown (Lehigh County); On-site; USD 36,000 - 48,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Medical Assistant to join the clinical team under the direction of an LPN, RN, or provider. You will assist with administrative, clinical, and clerical duties including taking patient histories, scheduling, patient communications, and rooming.

The role emphasizes patient-centered care and teamwork. You will prepare patients and rooms for exams, collect histories, and manage lab specimens and referrals in a fast-paced environment.

Qualifications

• Specialized Diploma as a Medical Assistant.
• Ability to accept and adapt to constant change within a healthcare setting.
• Ability to take initiative and function independently as well as collaboratively.
• Excellent computer skills including EMR, word processing, and Excel.
• American Heart Association Basic Life Support - State of Pennsylvania within 30 Days.

Responsibilities

• Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
• Performs medical history collection and medication refill, per protocol.
• Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
• Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
• Adheres to clerical, clinical, and EMR workflows.
• Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
• Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
• Uses patient centered care concepts in delivering care and performing related activities.

Skills

Adaptability

Initiative

Independent work

Communication

Education

Specialized Diploma as Medical Assistant

Associate’s Degree in Medical Assisting

Tools

EMR

Excel

Word Processing

Job description

Lehigh Valley Health Network is seeking a Medical Assistant to join the clinical team under the direction of an LPN, RN, or provider. You will assist with administrative, clinical, and clerical duties including taking patient histories, scheduling, patient communications, and rooming.

The role emphasizes patient-centered care and teamwork. You will prepare patients and rooms for exams, collect histories, and manage lab specimens and referrals in a fast-paced environment.