Compassionate Medical Assistant — Front Office & Clinical Support

1012 Lehigh Valley Physician Group - Lehigh; Bethlehem (Northampton County); On-site; USD 34,000 - 45,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Medical Assistant to support the clinical team under the direction of an LPN, RN, or provider in Bethlehem. The role includes administering patient history, preparing exam rooms, and performing clerical duties to ensure smooth patient flow.

Responsibilities include collecting data, scheduling referrals, assisting with procedures, and maintaining EMR workflows while delivering high-quality patient-centered care daily.

Qualifications

• Specialized Diploma as a Medical Assistant.
• Ability to accept and adapt to constant change within a healthcare setting.
• Proficient in EMR, word processing and Excel.
• American Heart Association Basic Life Support - PA within 30 Days.

Responsibilities

• Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
• Performs medical history collection and medication refill, per protocol.
• Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
• Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
• Adheres to clerical, clinical, and EMR workflows.
• Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
• Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
• Uses patient centered care concepts in delivering care and performing related activities.

Skills

Excellent computer skills

EMR

Excel

Word processing

Education

Specialized Diploma as a Medical Assistant

Associate’s Degree from a Medical Assistant Program

CCMA - Certified Clinical Medical Assistant - NHA

CMA - Certified Medical Assistant - AAMA

CMAC - Clinical Medical Assistant Certification - AMCA

MAC - Medical Assistant Certified - AMCA

NCMA - National Certified Medical Assistant - NCTT

NRCMA - National Registered Certified Medical Assistant - NAHP

RMA - Registered Medical Assistant AMT

Job description

Lehigh Valley Health Network is seeking a Medical Assistant to support the clinical team under the direction of an LPN, RN, or provider in Bethlehem. The role includes administering patient history, preparing exam rooms, and performing clerical duties to ensure smooth patient flow.

Responsibilities include collecting data, scheduling referrals, assisting with procedures, and maintaining EMR workflows while delivering high-quality patient-centered care daily.