Clinical Medical Assistant - Front Office & Lab Support

Lehigh Valley Health Network, Inc.; Allentown (Lehigh County); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Lehigh Valley Health Network, Inc. seeks a Medical Assistant to support the clinical team under supervision of a licensed nurse or provider, performing administrative, clinical, and clerical duties including taking histories, scheduling, and rooming patients.

The role requires preparing exam rooms, collecting histories, managing referrals, greeting patients, and maintaining EMR workflows to ensure high-quality patient care in a busy healthcare setting.

Qualifications

• Specialized Diploma as a Medical Assistant.
• Ability to accept and adapt to constant change within a healthcare setting.
• Ability to take initiative and function independently as well as collaboratively.
• Excellent computer skills including EMR, word processing, and Excel.
• American Heart Association Basic Life Support - State of Pennsylvania within 30 Days.

Responsibilities

• Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
• Performs medical history collection and medication refill, per protocol.
• Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
• Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
• Adheres to clerical, clinical, and EMR workflows.
• Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
• Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
• Uses patient centered care concepts in delivering care and performing related activities.

Skills

Change management

Initiative

Teamwork

Education

Specialized Diploma - Medical Assistant

AHA BLS - Pennsylvania

CCMA

CMA

CMAC

MAC

NCMA

NRCMA

RMA

Tools

EMR

Word processing

Excel

Job description

Lehigh Valley Health Network, Inc. seeks a Medical Assistant to support the clinical team under supervision of a licensed nurse or provider, performing administrative, clinical, and clerical duties including taking histories, scheduling, and rooming patients.

The role requires preparing exam rooms, collecting histories, managing referrals, greeting patients, and maintaining EMR workflows to ensure high-quality patient care in a busy healthcare setting.