Impactful Lead Ecommerce & Operations | Retail

Goodwill-Industries-of-Northwest-Nc; Conover (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina is seeking a Lead Alternative Retail Associate to oversee daily production, research donated items for online sales, and create accurate listings. You will train staff, ensure quality, and manage inventory to keep merchandise moving efficiently.

The role requires prior supervisory experience, strong customer service, and solid organizational and computer skills.

Qualifications

• Minimum supervisory experience required.
• Strong customer service, organizational, leadership and computer skills.
• Experience in retail, e-commerce, jewelry, pawn, consignment or related fields.

Responsibilities

• Oversee daily production operations and workflow.
• Train team members on production processes and safety.
• Monitor productivity, quality and production goals.
• Research donated merchandise for online sales potential.
• Create accurate merchandise descriptions and photograph items for listings.
• Maintain inventory accuracy and proper records.

Skills

Customer service

Leadership

Organizational skills

Computer skills

Education

High school diploma or equivalent

Job description

Goodwill Industries of Northwest North Carolina is seeking a Lead Alternative Retail Associate to oversee daily production, research donated items for online sales, and create accurate listings. You will train staff, ensure quality, and manage inventory to keep merchandise moving efficiently.

The role requires prior supervisory experience, strong customer service, and solid organizational and computer skills.