Global LMS & Safety Training Program Manager

Amazon; Arlington (VA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

RSUs

Health insurance

Paid time off

Job summary

Amazon in Arlington, VA seeks a Safety Learning and Development (SLeD) Program Manager to lead the LMS strategy, drive compliance, and own end-to-end LMS processes globally. You will manage data-driven improvements, coordinate with stakeholders, and shepherd complex projects across a vast learning portfolio.

You will collaborate with global teams to standardize practices, navigate ambiguity, and deliver scalable solutions that support thousands of learners and regulatory requirements.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• End to End management of Learning Management systems (LMS).
• High attention to detail with excellent organizational skills.
• Flexible, enthusiastic, and eager to learn.
• Demonstrated ability to build scalable solutions and mechanisms in ambiguous environments.

Responsibilities

• Define and own the LMS global strategy, building repeatable mechanisms for compliance reporting, stakeholder communication, and program health monitoring.
• Lead special projects and process improvement initiatives to optimize multiple LMS use-cases, ensuring alignment with regulatory requirements.
• Design scalable mechanisms to resolve systemic training barriers, reduce escalation volume, and maintain compliance documentation standards.
• Solve customer issues via tickets on training barriers, extensions, completion issues, and escalations, maintaining compliance documentation standards.
• Serve as single-threaded leader to configure learning paths, user permissions, and manage training across multiple programs, ensuring seamless operations.
• Leverage LMS and internal RIVER tools to maintain our intakes, courses, adoption, and compliance reporting accuracy.
• Drive continuous improvement of LMS functionality through system updates, user feedback, and performance metrics.
• Partner cross functionally with global counterparts to drive standardization and share best practices.

Skills

Program management

Learning management systems

Regulatory compliance

Data-driven decision making

Stakeholder communication

End-to-end delivery

Project leadership

Change management

Education

Bachelor's degree in HR/Organizational Development/Business

Master's degree or MBA

Tools

LMS

RIVER tools

Job description

Amazon in Arlington, VA seeks a Safety Learning and Development (SLeD) Program Manager to lead the LMS strategy, drive compliance, and own end-to-end LMS processes globally. You will manage data-driven improvements, coordinate with stakeholders, and shepherd complex projects across a vast learning portfolio.

You will collaborate with global teams to standardize practices, navigate ambiguity, and deliver scalable solutions that support thousands of learners and regulatory requirements.