Impactful Intake Coordinator & Community Outreach

The Salvation Army Southern California; Anaheim (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental, and Vision

Retirement Plan

Wellness Program Incentives

EAP

Referral Bonuses

Employee Store Discounts

Great Work Perks Discounts

Job summary

The Salvation Army Southern California is seeking an Intake Coordinator at the Anaheim ARC. This full-time role involves screening applicants, determining program eligibility, and coordinating intake processes. You will manage documentation, data entry in ARC software, and outreach efforts to maintain referrals.

Strong communication and organizational skills are essential. Qualifications include a BA in a social service field (or equivalent experience), plus at least two years in a related role

Qualifications

• BA in a Social Service field preferred.
• Two years of verifiable professional related experience required.
• High School graduate or equivalent (GED) required.

Responsibilities

• Conduct screening interviews at the center or with community agencies to determine program eligibility or referrals.
• Refer ineligible applicants to appropriate community agencies.
• Process admitted beneficiaries via orientation and explain applicable rules.
• Obtain signatures on formal agreements and ensure intake understands key points.
• Initiate case records in ARC software (BITS) and prepare beneficiary files.
• Engage in outreach for referrals; maintain contacts with referral sources.
• Attend inter-agency meetings and prepare required reports.
• Maintain confidentiality of all records per CFR 42 & HIPAA.
• Cross-train to cover Program Aide tasks as needed.
• Other duties as assigned by Administrator for Program.

Skills

Customer service

Organizational skills

Written and verbal communication

Microsoft Office

Attention to detail

Education

BA in Social Service field

High School diploma or GED

Tools

MS Word

Excel

Access

Job description

The Salvation Army Southern California is seeking an Intake Coordinator at the Anaheim ARC. This full-time role involves screening applicants, determining program eligibility, and coordinating intake processes. You will manage documentation, data entry in ARC software, and outreach efforts to maintain referrals.

Strong communication and organizational skills are essential. Qualifications include a BA in a social service field (or equivalent experience), plus at least two years in a related role