Impactful Home Care Scheduler & Care Coordinator

Arcadia Homecare and Staffing; San Rafael (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Monthly bonus

Daily pay

Job summary

Arcadia Home Care & Staffing in San Rafael, CA seeks a Service Coordinator to lead caregiver scheduling, support field staff, and ensure care plans stay on track. You will conduct in-home visits, resolve issues, and act as a problem solver in a fast-paced environment.

The role requires 3–5 years of industry experience, a high school diploma or equivalent, bilingual Spanish, and a valid driver's license for in-home visits. Full-time with on-site duties and benefits offered.

Qualifications

• High school diploma or equivalent.
• 3–5 years of industry experience preferred.
• Bilingual Spanish required.
• Driver's license required for in-home supervisory visits.

Responsibilities

• Create and manage caregiver schedules and update systems.
• Provide coverage to ensure care plans are followed.
• Contact caregivers and clients with updates.
• Conduct monthly wellness calls and home visits as needed.
• Address escalated client complaints and issues.
• Supervise staff and enforce policies.
• Maintain professional, clean branch environment and confidentiality.
• Support staff and perform administrative tasks.

Skills

Interpersonal skills

Organizational skills

Communication skills

Bilingual Spanish

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Scheduling program

Job description

Arcadia Home Care & Staffing in San Rafael, CA seeks a Service Coordinator to lead caregiver scheduling, support field staff, and ensure care plans stay on track. You will conduct in-home visits, resolve issues, and act as a problem solver in a fast-paced environment.

The role requires 3–5 years of industry experience, a high school diploma or equivalent, bilingual Spanish, and a valid driver's license for in-home visits. Full-time with on-site duties and benefits offered.