Impactful Home Care Scheduler

Guardian Angel Senior Services, Inc.; North Billerica (MA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Health benefits

Training & development

Career advancement

Supportive team

Job summary

Guardian Angel Senior Services in Massachusetts is seeking a motivated Home Care Scheduler to coordinate caregiver schedules and respond to staffing needs, ensuring clients receive exceptional care. You will match caregivers with clients, manage last-minute changes, and work with recruiting and clinical teams to maintain coverage and quality.

The ideal candidate has scheduling experience in home care, strong communication, and multitasking in a fast-paced environment.

Qualifications

• Previous home care scheduling, healthcare staffing, or related experience preferred.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Ability to work independently while managing multiple priorities.
• Proficient with computers and scheduling software (Generations Homecare Software experience is a plus).
• Dependable, professional, and solution-oriented.

Responsibilities

• Schedule and coordinate home care visits for caregivers and clients.
• Match caregivers with clients based on availability, skills, and client preferences.
• Manage last-minute schedule changes, call-outs, and emergency staffing needs.
• Maintain accurate scheduling records and documentation.
• Communicate professionally with caregivers, clients, and office staff.
• Work closely with the recruiting and clinical teams to maintain quality coverage and continuity of care.
• Help ensure outstanding customer service and client satisfaction.

Skills

Home care scheduling

Healthcare staffing

Communication skills

Organizational skills

Independent work

Scheduling software

Professionalism

Tools

Generations Homecare Software

Job description

Guardian Angel Senior Services in Massachusetts is seeking a motivated Home Care Scheduler to coordinate caregiver schedules and respond to staffing needs, ensuring clients receive exceptional care. You will match caregivers with clients, manage last-minute changes, and work with recruiting and clinical teams to maintain coverage and quality.

The ideal candidate has scheduling experience in home care, strong communication, and multitasking in a fast-paced environment.