Impactful Healthcare Intake & Documentation QA Specialist

Ultimate Staffing; California (MO); On-site; USD 34,440 - 38,572; Full time

Job summary

Ultimate Staffing is seeking a Customer Service Representative for a vital role in California’s healthcare sector. This position focuses on patient intake and document quality assurance to ensure timely access to essential sleep therapy equipment.

The ideal candidate will have 1-3+ years experience in healthcare and be skilled in communicating with providers and patients, ensuring compliance with medical standards. Competitive hourly pay ranging from $25 to $28 per hour is offered.

Qualifications

• 1-3+ years of experience in healthcare administration, DME, or medical office environment.
• Strong attention to detail with the ability to identify errors and missing information.
• Ability to learn new systems and workflows quickly.

Responsibilities

• Manage patient intake process for CPAP therapy, including reviewing referrals, prescriptions, and supporting documentation.
• Perform thorough document quality assurance to ensure completeness, accuracy, and compliance with payer requirements.
• Communicate with physician offices, patients, and insurance providers to obtain missing or corrected information.

Skills

Attention to detail

Communication skills

Proficiency in Microsoft Office

Proficiency in Adobe Acrobat

Tools

Microsoft Office

Adobe Acrobat

Job description

Ultimate Staffing is seeking a Customer Service Representative for a vital role in California’s healthcare sector. This position focuses on patient intake and document quality assurance to ensure timely access to essential sleep therapy equipment.

The ideal candidate will have 1-3+ years experience in healthcare and be skilled in communicating with providers and patients, ensuring compliance with medical standards. Competitive hourly pay ranging from $25 to $28 per hour is offered.