Impactful Front Desk Specialist – Mon–Fri, 8–3:15 In-Office

Hamilton County, Ohio; Cincinnati (OH); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Full-time in-office

Medical, Dental, Vision

OPERS retirement

Life Insurance

Tuition Reimbursement

PSLF eligibility

Paid time off

Employee Assistance Program

Job summary

Hamilton County Developmental Disabilities Services is seeking a receptionist to manage multi-line calls, warmly greet visitors, and maintain secure, organized office operations. The role is in-office, Monday–Friday, 8:00 am–3:15 pm, with a competitive pay scale based on experience.

You will handle deliveries, mail, and records, support conference room coordination, and assist with customer satisfaction surveys. Equal opportunity employer.

Qualifications

• Starting salary is based on experience.

Responsibilities

• Answer and transfer calls on multiple phone lines, connecting callers with the right person or resource
• Greet visitors warmly and let staff know when their appointments arrive
• Help keep the office secure by checking visitor appointments and the visitor logbook
• Reserve conference rooms and confirm daily meetings in the Meetings intranet app
• Accept deliveries and packages, then sort and distribute mail
• Keep the reception area tidy and supplies organized
• Maintain data and archive documents
• Track the inquiries you receive and invite callers to complete our satisfaction survey
• Work on-site Monday-Friday, 8:00 am-3:15 pm (except agency holidays and approved leave)

Job description

Hamilton County Developmental Disabilities Services is seeking a receptionist to manage multi-line calls, warmly greet visitors, and maintain secure, organized office operations. The role is in-office, Monday–Friday, 8:00 am–3:15 pm, with a competitive pay scale based on experience.

You will handle deliveries, mail, and records, support conference room coordination, and assist with customer satisfaction surveys. Equal opportunity employer.