Receptionist (4975-61)

Hamilton County, Ohio; Cincinnati (OH); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Full-time in-office

Medical, Dental, Vision

OPERS retirement

Life Insurance

Tuition Reimbursement

PSLF eligibility

Paid time off

Employee Assistance Program

Job summary

Hamilton County Developmental Disabilities Services is seeking a receptionist to manage multi-line calls, warmly greet visitors, and maintain secure, organized office operations. The role is in-office, Monday–Friday, 8:00 am–3:15 pm, with a competitive pay scale based on experience.

You will handle deliveries, mail, and records, support conference room coordination, and assist with customer satisfaction surveys. Equal opportunity employer.

Qualifications

• Starting salary is based on experience.

Responsibilities

• Answer and transfer calls on multiple phone lines, connecting callers with the right person or resource
• Greet visitors warmly and let staff know when their appointments arrive
• Help keep the office secure by checking visitor appointments and the visitor logbook
• Reserve conference rooms and confirm daily meetings in the Meetings intranet app
• Accept deliveries and packages, then sort and distribute mail
• Keep the reception area tidy and supplies organized
• Maintain data and archive documents
• Track the inquiries you receive and invite callers to complete our satisfaction survey
• Work on-site Monday-Friday, 8:00 am-3:15 pm (except agency holidays and approved leave)

Job description

At Hamilton County Developmental Disabilities Services, we believe everyone deserves the opportunity to live a full and meaningful life. Our team makes that possible every day - and we're looking for people who want their work to matter.

We are committed to building a team as diverse as the people we serve, where every member feels valued, supported, and set up to succeed.

You'll thrive here if you:

• Are driven by purpose and find fulfillment in improving the lives of others
• Communicate clearly and compassionately - in writing and in person
• Want to grow within an organization that invests in its people and its community

What we offer:

Competitive Pay

• Starting salary is based on experience: $21.00/hr. ($39,500/yr) with no experience, up to $26.25/hr. ($49,400/yr) with 10+ years in the same role
• Hourly role paid bi-weekly

Work-Life Balance

• 36.25-hour full-time work week (7.25 hours/day)
• Monday-Friday, 8:00 am - 3:15 pm, fully in-office
• 3 weeks' vacation accrual per year with 1 week allocated immediately upon hire
• 3 personal days per year
• 15 sick days allocated upon hire; accrues at 15 days per year after year one with unlimited accrual
• Medical, Dental, and Vision coverage; HRA available for those who opt out of medical coverage
• FREE medical care and prescriptions through Marathon Health
• Employer-paid life insurance
• Tuition reimbursement and Public Service Loan Forgiveness (PSLF) eligibility
• Wellness incentives and a robust Employee Assistance Program
• Ohio Public Employees' Retirement System (OPERS): 10% employee / 14% employer contribution

A typical day in the life of a receptionist with Hamilton County Developmental Disabilities Services involves arriving at our Hamilton County Central Office Monday through Friday. Your workday is from 8:00 a.m. to 3:15 p.m. You will begin answering the multiple phone lines promptly at 8:00 a.m. You will greet and direct visitors, notify staff of appointments, monitor conference room activity, accept deliveries, distribute mail, run the postage machine for outgoing mail, and distribute Access tickets to Individuals, Families and Providers. You will maintain the reception area and process any needs that arise within the office area.

Job Duties (Summary):

• Answer and transfer calls on multiple phone lines, connecting callers with the right person or resource
• Greet visitors warmly and let staff know when their appointments arrive
• Help keep the office secure by checking visitor appointments and the visitor logbook
• Reserve conference rooms and confirm daily meetings in the Meetings intranet app
• Accept deliveries and packages, then sort and distribute mail
• Keep the reception area tidy and supplies organized
• Maintain data and archive documents
• Track the inquiries you receive and invite callers to complete our satisfaction survey
• Work on-site Monday-Friday, 8:00 am-3:15 pm (except agency holidays and approved leave)

Deadline to Apply:

Monday, November 23 rd , 2026, at noon ET

Applicantsmust be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Hamilton County Developmental Disabilities Services offers equal employment opportunities to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law.