Patient Services Front Desk Specialist

TriHealth, Inc.; Montgomery (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits package

Tuition reimbursement

Retirement savings plan

Paid time off

Job summary

TriHealth is seeking a Front Office Specialist to be the welcoming face of our care teams. You will greet patients, register, handle calls, schedule appointments, collect co-pays, and support daily office operations.

This role requires a High School diploma and 3-4 years of related experience. Day shift, full-time, on-site at 10506 Montgomery Rd. Why TriHealth? supportive team, comprehensive benefits, and opportunities for professional growth.

Qualifications

• High School Diploma or GED degree (Required)
• 3 - 4 years experience in a related field (Required)

Responsibilities

• Answers incoming telephone lines and directs calls.
• Greet patients and register them, file and prepare charts.
• Handle check-out duties, collect co-payments, schedule follow-ups.
• Complete daily bank deposits and day-end reconciliation as assigned.
• Input patient information accurately and update insurance data.
• Ensure courtesy and HIPAA compliance in all interactions.
• Address patient concerns and escalate to management when needed.

Skills

Phone etiquette

Customer service

Data entry

HIPAA compliance

Education

High School Diploma or GED

Job description

TriHealth is seeking a Front Office Specialist to be the welcoming face of our care teams. You will greet patients, register, handle calls, schedule appointments, collect co-pays, and support daily office operations.

This role requires a High School diploma and 3-4 years of related experience. Day shift, full-time, on-site at 10506 Montgomery Rd. Why TriHealth? supportive team, comprehensive benefits, and opportunities for professional growth.