Impactful Family Shelter Case Manager

The Salvation Army USA Western Territory; San Francisco (CA); On-site; USD 52,000 - 66,000; Full time

Job summary

The Salvation Army USA Western Territory is seeking a dedicated Caseworker for Harbor House to provide comprehensive case management for homeless families in the shelter setting. You will conduct intakes, assess client needs, and coordinate housing, mental health, and employment services to support personalized goals.

Responsibilities include maintaining records, submitting reports, and ensuring program compliance, confidentiality, and safety protocols.

Qualifications

• High school diploma or equivalent is required.
• 1 year of case management experience required.
• 1 year experience in a homeless shelter, residential program, or direct service setting required.
• TB clearance and background check required.
• CPR/AED certification required within role start.

Responsibilities

• Provide case management for homeless families and residents in a shelter.
• Maintain accurate records and submit service reports.
• Coordinate housing, mental health, and employment services.
• Adhere to confidentiality and mandated reporting requirements.
• Lead life skills and group activities as needed.
• Participate in case reviews and community outreach.

Skills

Bilingual Spanish (Preferred)

Integrity

Organization

Multi-tasking

Diversity awareness

Education

High school diploma

Associate degree (preferred)

Tools

CPR/AED

Job description

The Salvation Army USA Western Territory is seeking a dedicated Caseworker for Harbor House to provide comprehensive case management for homeless families in the shelter setting. You will conduct intakes, assess client needs, and coordinate housing, mental health, and employment services to support personalized goals.

Responsibilities include maintaining records, submitting reports, and ensuring program compliance, confidentiality, and safety protocols.