Impactful Donor Relations Front Desk Specialist

01 VITALANT; Henderson (NV); Presencial; USD 26.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

401K + 5% company match

Tuition assistance up to $5k per year

Free basic life and AD&D insurance

Free short-and-long-term disability

Paid time off

Employee Resource Groups

Recognition and perks

Descripción de la vacante

Vitalant is seeking a Front Desk Representative/Donor Relations Specialist to join our team in Henderson, NV. You will greet donors, answer questions, and help schedule future donations to support our life-saving mission.

You will educate donors on procedures, monitor wait times, and assist staff with donor services. The role emphasizes customer service, donor care, and contribution to a nationwide health initiative.

Formación

• High School Diploma or GED required.
• One year of customer service experience required.

Responsabilidades

• Greet donors at local donation centers and assist with donor questions.
• Monitor donor wait times and coordinate scheduling of next donation.
• Educate donors on donation procedures and optimization opportunities.
• Administer customer service and marketing surveys to donors.
• Review and enhance frequent donor programs and collection technologies.

Conocimientos

Customer service experience

Educación

High School Diploma or GED

Descripción del empleo

Vitalant is seeking a Front Desk Representative/Donor Relations Specialist to join our team in Henderson, NV. You will greet donors, answer questions, and help schedule future donations to support our life-saving mission.

You will educate donors on procedures, monitor wait times, and assist staff with donor services. The role emphasizes customer service, donor care, and contribution to a nationwide health initiative.