Impact-Driven Front Desk & Donor Relations Specialist

01 VITALANT; Chicago (IL); Sur place; USD 25 000 - 27 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401K + company match

Tuition assistance

Life and AD&D insurance

Disability insurance

Paid time off

Employee Resource Groups

Recognition and perks

Résumé du poste

Vitalant in Chicago seeks a Front Desk/Donor Relations Specialist to greet donors, provide education on donation procedures, and ensure donor comfort while answering questions and scheduling future donations.

The role supports Vitalant's life-saving mission and requires a High School Diploma or GED and at least 1 year of customer service experience. Benefits include medical, 401K with match, tuition assistance, life and disability insurance, PTO, ERGs, and more.

Qualifications

• High School Diploma or GED required.
• One year of customer service experience required.
• Strong communication and interpersonal skills.

Responsabilités

• Assist donor services staff by addressing donor questions and monitoring donor wait times.
• Retain current donors by scheduling their next donation appointment.
• Educate donors on additional collection techniques to optimize donation opportunities.
• Administer customer service and marketing survey to donors.
• Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities.

Connaissances

Customer service

Donor relations

Formation

High School Diploma or GED

Description du poste

Vitalant in Chicago seeks a Front Desk/Donor Relations Specialist to greet donors, provide education on donation procedures, and ensure donor comfort while answering questions and scheduling future donations.

The role supports Vitalant's life-saving mission and requires a High School Diploma or GED and at least 1 year of customer service experience. Benefits include medical, 401K with match, tuition assistance, life and disability insurance, PTO, ERGs, and more.