Impactful Developmental Disabilities Case Manager (Remote)

State of Washington; Lynnwood (WA); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Orca Card

Job summary

Washington State Department of Social and Health Services seeks Case Resource Managers for the Lynnwood office. You will provide specialized case and resource management support to individuals and families eligible for services, with travel within the region for in-person assessments and meetings.

The role offers telework/home options and a hybrid model, with a standard Mon–Fri 8am–5pm schedule and potential modified hours after probation. A background check will be conducted prior to hire.

Qualifications

• A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities.
• Or six years of experience in providing social services to people with intellectual or developmental disabilities.
• Or 12 months as a Case Resource Manager Trainee.
• Or Equivalent experience/education.
• Graduate training substitutes, year for year, for one year of experience.

Responsibilities

• Identify support needs of clients and plan for and authorize payment for appropriate services.
• Schedule and conduct face-to-face home visits and living quarters with clients and families.
• Facilitate person-centered goal-planning discussions with clients and family.
• Complete and revise client assessments and person-centered service plans within established timelines as required for caseload.
• Identify clients or families in crisis and make referrals to authorities or community resources.
• Determine financial and functional eligibility for programs.
• Review and monitor client plans, reports, and client progress.
• Establish and maintain complete and accurate case files and provider payment records.
• Professionally represent DDA and participate in community and agency meetings.

Skills

Computer skills

Confidential information handling

Cultural sensitivity

Prioritize and organize work

Interpersonal skills

Interpreting (certified)

Education

Bachelor's degree in social sciences or allied field

Six years of social services experience

12 months as Case Resource Manager Trainee

Equivalent experience/education

Graduate training substitutes one year of experience

Tools

Email

Office software

Data entry

Internet access

Job description

Washington State Department of Social and Health Services seeks Case Resource Managers for the Lynnwood office. You will provide specialized case and resource management support to individuals and families eligible for services, with travel within the region for in-person assessments and meetings.

The role offers telework/home options and a hybrid model, with a standard Mon–Fri 8am–5pm schedule and potential modified hours after probation. A background check will be conducted prior to hire.