Hybrid Health-Related Social Needs Case Manager

State of Washington; Spokane (WA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Washington State Department of Social and Health Services seeks a Developmental Disabilities Case/Resource Manager to administer Health-Related Social Needs services across Region 1. Hybrid office-based and field work with in-person client assessments and partner meetings.

The role requires a social services background with DD experience, strong assessment and referral skills, and ability to coordinate services, with background checks and travel within the region.

Qualifications

• Bachelor's degree in social sciences or allied field with 2 years of relevant experience.
• Or six years of experience in social services for intellectual or developmental disabilities.
• Or 12 months as a Case Resource Manager Trainee.
• Equivalent experience/education.
• Graduate training can substitute year-for-year for one year of experience.

Responsibilities

• Conduct functional and financial HRSN assessments using CARE Web to determine level of care and eligibility.
• The HRSN assessment will be completed meeting the quality standards set forth in the Long-Term Care Manual
• Complete initial client assessments and person-centered service plans in CARE within established timelines as required for caseload and according to WAC and send appropriate notices to client and representative
• Identify support needs of clients of DDCS and plan for and authorize payment for appropriate services
• Obtain translation and interpretation services for clients and families when needed or requested
• Based on assessed needs, refer individuals to appropriate DDCS services, other department services, and community programs/resources
• Identify clients or families in crisis and make emergent referrals to appropriate authorities, department/administration services, state plan services, or local community resources

Skills

Basic computer skills

Confidential information handling

Cultural sensitivity

Prioritization and organization

Interpreting (certified possible)

Education

Bacheloredegree in social sciences or allied field

Six years of social services experience

Case Resource Manager Trainee (12 months)

Graduate training substitution

Job description

Washington State Department of Social and Health Services seeks a Developmental Disabilities Case/Resource Manager to administer Health-Related Social Needs services across Region 1. Hybrid office-based and field work with in-person client assessments and partner meetings.

The role requires a social services background with DD experience, strong assessment and referral skills, and ability to coordinate services, with background checks and travel within the region.