Impactful Case Manager: Special Projects & Flex Schedule

Northwest Wisconsin Workforce Investment Board; Ashland (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Public Service Student Loan Forgiv.

401k retirement plan with employercon.

Long-term disability insurance

Flexible work schedules

Job summary

Northwest Wisconsin Workforce Investment Board is seeking a dedicated case manager to support several programs including Windows to Work and Bridge-WI from our Ashland, WI office. You will coordinate employment plans, provide intensive case management, and connect participants with needed services.

You will document progress, collaborate with education partners, and help participants progress along career pathways while aligning with grant requirements.

Qualifications

• Combination of training/education in human services, administrative services, education or counseling.
• Excellent verbal, written, and interpersonal communication skills.
• High level of integrity in relating with people.
• Knowledge of resources available to those involved in the criminal justice system.
• Computer literacy including basic software applications and internet/email use.
• Ability to travel with a valid driver’s license.
• Ability to meet institutional entry requirements, including background checks.

Responsibilities

• Collaborate with grant coordinators to develop outreach projects, programs, and systems of care to increase community awareness and engagement.
• Develop employment plans with participants, outlining career pathways and education/skill goals.
• Provide intensive case management, coordinate training enrollment, and manage employment placement through on‑the‑job training and work‑based learning.
• Document all customer contact and progress with date, type, outcome and action plan.
• Review service plans regularly and adjust as needed.
• Conduct soft-skills sessions (resume writing, interview skills, workforce readiness) as per employment plan.
• Identify and refer participants to housing, healthcare, behavioral health, food insecurity, legal services, etc.
• Facilitate co‑enrollment and warm hand‑offs to other NWWIB programs during discharge planning.
• Process and submit payments and vouchers per grant guidelines; assist Director of Grants with monitoring.
• Other duties as assigned related to this position.

Skills

Communication

Interpersonal skills

Computer literacy

Driver's license

Integrity

Education

Human services/education-related training or counseling background

Tools

Basic software (email, internet)

Job description

Northwest Wisconsin Workforce Investment Board is seeking a dedicated case manager to support several programs including Windows to Work and Bridge-WI from our Ashland, WI office. You will coordinate employment plans, provide intensive case management, and connect participants with needed services.

You will document progress, collaborate with education partners, and help participants progress along career pathways while aligning with grant requirements.