Special Projects Case Manager

Northwest Wisconsin Workforce Investment Board; Ashland (WI); Vor Ort; USD 40.000 - 55.000; Vollzeit

Benefits dieser Stelle

Paid time off

Public Service Student Loan Forgiv.

401k retirement plan with employercon.

Long-term disability insurance

Flexible work schedules

Zusammenfassung

Northwest Wisconsin Workforce Investment Board is seeking a dedicated case manager to support several programs including Windows to Work and Bridge-WI from our Ashland, WI office. You will coordinate employment plans, provide intensive case management, and connect participants with needed services.

You will document progress, collaborate with education partners, and help participants progress along career pathways while aligning with grant requirements.

Qualifikationen

• Combination of training/education in human services, administrative services, education or counseling.
• Excellent verbal, written, and interpersonal communication skills.
• High level of integrity in relating with people.
• Knowledge of resources available to those involved in the criminal justice system.
• Computer literacy including basic software applications and internet/email use.
• Ability to travel with a valid driver’s license.
• Ability to meet institutional entry requirements, including background checks.

Aufgaben

• Collaborate with grant coordinators to develop outreach projects, programs, and systems of care to increase community awareness and engagement.
• Develop employment plans with participants, outlining career pathways and education/skill goals.
• Provide intensive case management, coordinate training enrollment, and manage employment placement through on‑the‑job training and work‑based learning.
• Document all customer contact and progress with date, type, outcome and action plan.
• Review service plans regularly and adjust as needed.
• Conduct soft-skills sessions (resume writing, interview skills, workforce readiness) as per employment plan.
• Identify and refer participants to housing, healthcare, behavioral health, food insecurity, legal services, etc.
• Facilitate co‑enrollment and warm hand‑offs to other NWWIB programs during discharge planning.
• Process and submit payments and vouchers per grant guidelines; assist Director of Grants with monitoring.
• Other duties as assigned related to this position.

Kenntnisse

Communication

Interpersonal skills

Computer literacy

Driver's license

Integrity

Ausbildung

Human services/education-related training or counseling background

Tools

Basic software (email, internet)

Jobbeschreibung

Our Values

Communication: Clear, consistent, and thorough communication through an appropriate method with team members and stakeholders.

Efficiency: Effective use of your energy to attain measurable outcomes that lead to a positive impact.

Levity: Injecting fun and humor into everyday work for better engagement.

Autonomy: Respect our unique qualities and be transparent about our capacity, needs, and mistakes to meet personal and professional expectations.

About the Role

This position is responsible for providing case management for several Northwest Wisconsin Workforce Investment Board programs, including but not limited to Windows to Work (re-entry), Bridge-WI (justice involved youth), and other special projects.

Duties and Responsibilities include but not limited to the following:

• Collaborate with grant coordinators and other staff to develop and coordinate outreach projects, programs, and systems of care to increase community awareness, engagement, and integration between the broader community.
• Work with participants to develop an employment plan that addresses participant career interest, introduction into career pathways to ensure a full understanding of careers that can develop along a continuum of lifelong learning; training goals and education plans; basic needs; needed supports; regular contact.
• Provide intensive case management services, coordinate training enrollment and outreach with education partners, and manage employment placement through on-the-job training and work-based learning activities.
• Document all customer contact and progress, including time and date, type of contact, outcome and plan of action.
• Review service plans on a regular basis, and adjust, as necessary.
• Conduct soft-skills development sessions on resume writing, interview skills, workforce readiness, etc. as determined by the participant’s employment plan.
• Identify and make referrals, as appropriate, to resources that will help address identified barriers to re-entry, including resources that address housing, healthcare, behavioral health, food insecurity, legal services, etc.
• Facilitate co-enrollment, and warm hand-offs, in other NWWIB programs and partner agencies during discharge planning.
• Process and submit payments and vouchers in accordance with respective grant program guidelines to the appropriate Director of Grants.
• Assist Director of Grants in monitoring activities, outreach, and other duties as assigned.
• Other duties as assigned related to this position.

Location & Commitments

Our administrative office is in Ashland, WI. Work days are scheduled from 8:00 AM – 4:30 PM.

Candidate Requirements

There are innumerable ways to learn, grow, and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. We are most likely to be interested in your candidacy if you can demonstrate most of the qualifications and experiences listed below:

• A combination of training/education in human services, administrative services, education or counseling, and experience relating to duties indicated above
• Excellent verbal, written, and interpersonal communication skills
• Ability to use a high level of integrity to effectively relate with people.
• Knowledge of resources available to those involved in the criminal justice system
• Computer literacy, including knowledge of basic software applications and familiarity with the internet and email communications
• Ability to meet institutional entry requirements, including security clearances or background checks
• Ability to travel, as needed (Valid Driver’s License)
• Lift and carry equipment necessary to complete work, approximately 20 pounds
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

*Benefits Include:

• Paid time off such as sick and vacation days as well as 12 holidays
• Public Service Student Loan Forgiveness qualifying activity
• 401k retirement plan with generous employer contribution
• Long-term disability insurance
• Workplace perks such as flexible work schedules

Contact us to Apply