Impactful Case Manager – Medicaid Services (SF)

GT Independence, LLC; San Francisco (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

GT Independence, LLC is seeking a dedicated Support Broker to coordinate daily Medicaid Waiver operations and promote participant independence in San Francisco, CA. The role emphasizes collaboration with agency staff, facilitators, and families to ensure compliant documentation and program integrity.

Ideal candidates will have relevant advanced degrees or RN/associate credentials with experience, plus strong interpersonal and travel-ready capabilities to engage communities, attend events, and

Qualifications

• Must have license/certification as applicable in CA and relevant field experience with the population.
• Master’s degree or equivalent in social services with related experience.

Responsibilities

• Promote personal growth, independence, and quality of life for service participants through initial development and ongoing support, monitoring, supervision, and staff training.
• Build and maintain positive relationships with agency staff, service providers, and individuals/families.
• Ensure accuracy, quality, and timeliness of all documentation in compliance with state and agency requirements including HCBS waiver and related requirements.
• Travel will be required to attend events, conferences, training, and other related activities.
• Deliver regular presentations to Independent Facilitators and external stakeholders to share program updates and strengthen partnerships.

Skills

Interpersonal skills

Communication

Schedule management

Travel readiness

Education

Master's degree in social work/psychology/counseling/rehabilitation/nursing/gerontology or sociology

Bachelor's degree + 2 years experience

RN or Associate degree + 3 years experience

Tools

Microsoft Office

Job description

GT Independence, LLC is seeking a dedicated Support Broker to coordinate daily Medicaid Waiver operations and promote participant independence in San Francisco, CA. The role emphasizes collaboration with agency staff, facilitators, and families to ensure compliant documentation and program integrity.

Ideal candidates will have relevant advanced degrees or RN/associate credentials with experience, plus strong interpersonal and travel-ready capabilities to engage communities, attend events, and