Impactful Case Manager for Homeless Housing & Support

Housing Families Inc; Malden (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

Housing Families Inc. is seeking a Case Manager to work directly with individuals experiencing homelessness, providing ongoing support, housing search assistance, and access to community resources.

You will conduct needs assessments, develop rehousing strategies, and coordinate with service providers. The role requires strong communication, empathy, and a trauma-informed approach, with the ability to work 40 hours weekly and pass CORI/SORI background checks.

Qualifications

• Experience in the human services field.
• Strong assessment and problem-solving skills.
• Ability to de-escalate and think critically.
• Empathy and responsiveness to feedback.
• Fluent in English; bilingual ability a plus.

Responsibilities

• Meet regularly with shelter guests and conduct thorough needs assessments.
• Develop attainable rehousing strategies and assist in mitigating barriers.
• Provide support and referrals and maintain contact with other service providers.
• Conduct routine room inspections to ensure properties are maintained.
• Complete documentation to comply with program requirements and state regulations.
• Manage crises as they arise and participate in staff trainings.

Skills

Empathy

De-escalation

Assessment

Problem solving

Negotiation

Attention to detail

Advocacy

Motivational Interviewing

Bilingual Spanish

Haitian Creole

Job description

Housing Families Inc. is seeking a Case Manager to work directly with individuals experiencing homelessness, providing ongoing support, housing search assistance, and access to community resources.

You will conduct needs assessments, develop rehousing strategies, and coordinate with service providers. The role requires strong communication, empathy, and a trauma-informed approach, with the ability to work 40 hours weekly and pass CORI/SORI background checks.