Impactful Case Manager for Homeless Services

Central Arizona Shelter Services, Inc.; Phoenix (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

Central Arizona Shelter Services, Inc. seeks a Case Manager to work directly with individuals experiencing homelessness. You will assess needs, plan case goals, provide referrals, and advocate for housing and services using trauma‑informed, client‑centered practices.

The role includes supporting job readiness, coordinating with housing providers, and maintaining HMIS records. A strong commitment to client outcomes and coordination with partners is essential.

Qualifications

• Associate’s degree in social or behavioral science or related field and minimum of one-year of social services experience, or equivalent relevant work experience.
• Working knowledge of community resources.
• Ability to obtain a State of Arizona Level One Fingerprint Clearance Card.
• Intermediate to advanced proficiency in Word, Excel and Outlook; highly accurate data entry skills.
• Arizona Driver’s License and a clean driving record for the last 3 years.

Responsibilities

• Conduct in-depth client interviews and orient individuals to the program.
• Provide referrals, resource information, and guidance to support progress toward goals.
• Conduct regular follow-up meetings and monitor progress toward case plans.
• Enter client information into HMIS and maintain accurate notes.
• Collaborate with housing providers to expedite placements and ensure housing stability.

Skills

Communication skills

Negotiation

Advocacy

Organizational skills

Documentation

Education

Associate’s degree in social or behavioral science

Tools

Word

Excel

Outlook

Job description

Central Arizona Shelter Services, Inc. seeks a Case Manager to work directly with individuals experiencing homelessness. You will assess needs, plan case goals, provide referrals, and advocate for housing and services using trauma‑informed, client‑centered practices.

The role includes supporting job readiness, coordinating with housing providers, and maintaining HMIS records. A strong commitment to client outcomes and coordination with partners is essential.