Impactful Career Services & Quality Coordinator

Agape-Child-and-Family-Services-In; Memphis (TN); On-site; USD 63,000 - 67,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Insurance

3 weeks of Paid Vacation

Paid Holidays

403B Retirement plan with employer aem

Paid Parental Leave

Tuition Reimbursement

Job summary

Agape Child & Family Services in Memphis is seeking a TeamWorks Career Services Business & Quality Coordinator to lead employer engagement, coordinate work-based learning opportunities, and ensure data-informed program delivery. This role supports high-demand job pathways and collaborates with multiple departments and community partners to improve outcomes.

The position requires a Bachelor’s degree and 4+ years in workforce development or program coordination, with strong communication, data

Qualifications

• Bachelor’s degree or equivalent combination with at least 4 years relevant experience and 2 years program coordination or supervisory-level experience.
• Experience in workforce development and workforce ecosystem, identify talent needs, manage service agreements, connect job seekers with opportunities.
• Must have excellent communication skills and ability to work with diverse groups.

Responsibilities

• Lead employer engagement to develop relationships for high-demand roles.
• Coordinate on-the-job training, internships, and work experiences.
• Represent Agape at career fairs, workshops, and events.
• Maintain and report data in case management systems (Penelope, VOS).
• Ensure program fidelity and regulatory compliance; monitor outcomes.
• Collaborate across departments and with partners; support CQI initiatives.

Skills

Communication skills

Case management

Data analysis

Stakeholder engagement

Microsoft Office

Education

Bachelor’s degree in education, psychology, social work, business, or related field

Tools

Penelope

VOS

Job description

Agape Child & Family Services in Memphis is seeking a TeamWorks Career Services Business & Quality Coordinator to lead employer engagement, coordinate work-based learning opportunities, and ensure data-informed program delivery. This role supports high-demand job pathways and collaborates with multiple departments and community partners to improve outcomes.

The position requires a Bachelor’s degree and 4+ years in workforce development or program coordination, with strong communication, data