Impactful 911 Dispatcher — Emergency Communications Pro

County Emergency Communications; Perryville (MO); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance

Professional training

Job summary

County Emergency Communications in Altenburg, Missouri, is seeking 911 emergency dispatchers to connect callers with police, fire, and medical responders. The role emphasizes calm communication, accurate information gathering, and coordination across multiple systems.

Work may involve overnight shifts, weekends, holidays, and overtime; eligibility includes a high school diploma and potential certifications. Training and background checks are standard steps in the hiring process.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required. Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Job description

County Emergency Communications in Altenburg, Missouri, is seeking 911 emergency dispatchers to connect callers with police, fire, and medical responders. The role emphasizes calm communication, accurate information gathering, and coordination across multiple systems.

Work may involve overnight shifts, weekends, holidays, and overtime; eligibility includes a high school diploma and potential certifications. Training and background checks are standard steps in the hiring process.